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Description
Notifications can be difficult. They require reliable, scalable, and observable infrastructure. End users must also be respectful and helpful. Drag and drop content blocks or add your custom code. Or a combination of both. You can trigger notifications based on user actions while still respecting their preferences as well as your rules. Access cross-channel statistics, including delivery status and engagement data, quickly and easily. You can prioritize your channels and use conditional logic and user preferences to control who sees what and when. With one API you can access client libraries written using the most popular programming languages. This allows you to deploy notifications faster and with cleaner code.
Description
Thena serves as a customer engagement solution tailored for Slack, effectively monitoring shared channels with customers. It streamlines the organization of these channels through request identification, integrates seamlessly with internal tools, facilitates customer escalations, sends notifications to teams, and conducts behavioral analysis to enhance interactions. This comprehensive approach ensures that teams can respond promptly and effectively to customer needs.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Slack
Airship
Amazon SES
BI Book
Bird
Discord
Firebase
Gmail
Mailchimp Transactional Email (Mandrill)
MailerSend
Integrations
Slack
Airship
Amazon SES
BI Book
Bird
Discord
Firebase
Gmail
Mailchimp Transactional Email (Mandrill)
MailerSend
Pricing Details
$.005 per notification
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Courier
Founded
2019
Country
United States
Website
www.courier.com
Vendor Details
Company Name
Thena
Founded
2018
Country
United States
Website
www.thena.ai
Product Features
Push Notifications
A/B Testing
Analytics
Campaign Segmentation
Contextual Targeting
Device Targeting
Expiry Notifications
Geo Targeting
Mobile Notifications
Notification Scheduling
Visual Notifications
Web Notifications
Transactional Email
A/B Testing
Contact Database
Dynamic Content
Email Monitoring
Mailing List Management
Reporting/Analytics
Spam Check
Template Management
Product Features
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content