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Description

CoSurfing.net offers an innovative way for businesses to engage with customers directly through their websites. This platform allows you to seamlessly guide your clients by utilizing features such as chat, audio, video, and co-browsing. Setting up CoSurfing.net is easy with our wizard, which streamlines the process into three straightforward steps—try it free and experience collaborative browsing with your customers. It's user-friendly and secure, with no need for any installation. Step into a new age of interaction by embracing Co-Surfing, which utilizes the most prevalent form of online communication: live chat. Strengthening customer relationships has never been easier, as you can receive calls directly from your website. Enhance your communication methods today! Additionally, your customers can leave messages for you even when you're not available, allowing you to respond at your leisure. Emphasizing the specific details you discuss aids in guiding your customers to what they need. Save time and resources while providing valuable assistance to your clients, ensuring they find exactly what they are looking for. This approach not only enhances customer satisfaction but also fosters loyalty and repeat business.

Description

Do you know why someone left your website after completing a purchase? Lucky Orange knows the reason. Lucky Orange is simple to use and ready to go "outside the box". Every plan includes full access all of our features. * Dynamic Heatmaps: Navigate your website like a visitor. Data will be instantly populated for every drop-down, pop up, and hover-over menu. To identify potential problems and pain points, isolate traffic sources and visitors. * User Recordings: This acts as a DVR for your site, allowing you to view recordings and video playback of customers and visitors as they interact with your site. * Form Analytics: Learn which fields on your forms take too long to complete, repeat, or cause the most abandonment. * Live Chat: Quickly respond to questions and even "cobrowse" visitors * Surveys and Polls: Create popup poll questions for a page or for targeted visitors.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

PrestaShop Yes 
WordPress Yes 
Big Cartel No 
BigCommerce No 
Canopy No 
Google Chrome Yes 
HubSpot CRM No 
HubSpot Customer Platform No 
HubSpot Service Hub No 
Ketch No 
Magento No 
MetaRouter No 
Nekton.ai No 
Safari Yes 
Shopify No 
Squarespace No 
Stackpile No 
Ucraft Logo Maker No 
Unbounce No 
Weebly No 

Integrations

PrestaShop Yes 
WordPress Yes 
Big Cartel Yes 
BigCommerce Yes 
Canopy Yes 
Google Chrome No 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
HubSpot Service Hub Yes 
Ketch Yes 
Magento Yes 
MetaRouter Yes 
Nekton.ai Yes 
Safari No 
Shopify Yes 
Squarespace Yes 
Stackpile Yes 
Ucraft Logo Maker Yes 
Unbounce Yes 
Weebly Yes 

Pricing Details

€190 per month per domain
Free Trial Yes 
Free Version Yes 

Pricing Details

$18.00/month
7-day free trial, no credit card required. Plan starting at just $18 a month.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

CoSurfing.net

Founded

2015

Country

Poland

Website

cosurfing.net

Vendor Details

Company Name

Lucky Orange

Founded

2011

Country

United States

Website

www.luckyorange.com

Product Features

Live Chat

Canned Responses No 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat No 
Screen Sharing No 
Third Party Integration No 
Transfers / Routing No 
Website Visitor Tracking No 

Product Features

Heatmap

Behavioral Mapping Yes 
Dashboard Yes 
Dynamic Maps Yes 
Element Analytics Yes 
Embeddable Maps Yes 
For Sales Yes 
For Science No 
Radial Mapping No 
Territorial Mapping Yes 
Website Analytics Yes 

Session Replay

Eye Tracking No 
Form Analytics No 
Heatmaps No 
Mouse Tracking No 
Optimization Tools No 
Session Recording No 
Surveys No 
User Experience Analysis No 
User Feedback No 
Visitor Segmentation No 

Web Analytics

Campaign Management Yes 
Conversion Tracking Yes 
Form Analytics Yes 
Goal Tracking Yes 
Keyword Tracking Yes 
Multiple Site Management Yes 
Pageview Tracking Yes 
Referral Source Tracking Yes 
Site Search Tracking No 
Time on Site Tracking Yes 
User Interaction Tracking Yes 

Alternatives

Alternatives

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