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Description
CoSurfing.net offers an innovative way for businesses to engage with customers directly through their websites. This platform allows you to seamlessly guide your clients by utilizing features such as chat, audio, video, and co-browsing. Setting up CoSurfing.net is easy with our wizard, which streamlines the process into three straightforward steps—try it free and experience collaborative browsing with your customers. It's user-friendly and secure, with no need for any installation. Step into a new age of interaction by embracing Co-Surfing, which utilizes the most prevalent form of online communication: live chat. Strengthening customer relationships has never been easier, as you can receive calls directly from your website. Enhance your communication methods today! Additionally, your customers can leave messages for you even when you're not available, allowing you to respond at your leisure. Emphasizing the specific details you discuss aids in guiding your customers to what they need. Save time and resources while providing valuable assistance to your clients, ensuring they find exactly what they are looking for. This approach not only enhances customer satisfaction but also fosters loyalty and repeat business.
Description
Do you know why someone left your website after completing a purchase? Lucky Orange knows the reason.
Lucky Orange is simple to use and ready to go "outside the box". Every plan includes full access all of our features.
* Dynamic Heatmaps: Navigate your website like a visitor. Data will be instantly populated for every drop-down, pop up, and hover-over menu. To identify potential problems and pain points, isolate traffic sources and visitors.
* User Recordings: This acts as a DVR for your site, allowing you to view recordings and video playback of customers and visitors as they interact with your site.
* Form Analytics: Learn which fields on your forms take too long to complete, repeat, or cause the most abandonment.
* Live Chat: Quickly respond to questions and even "cobrowse" visitors
* Surveys and Polls: Create popup poll questions for a page or for targeted visitors.
API Access
Has API
No
API Access
Has API
No
Integrations
PrestaShop
Yes
WordPress
Yes
Big Cartel
No
BigCommerce
No
Canopy
No
Google Chrome
Yes
HubSpot CRM
No
HubSpot Customer Platform
No
HubSpot Service Hub
No
Ketch
No
Integrations
PrestaShop
Yes
WordPress
Yes
Big Cartel
Yes
BigCommerce
Yes
Canopy
Yes
Google Chrome
No
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
HubSpot Service Hub
Yes
Ketch
Yes
Pricing Details
€190 per month per domain
Free Trial
Yes
Free Version
Yes
Pricing Details
$18.00/month
7-day free trial, no credit card required. Plan starting at just $18 a month.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
CoSurfing.net
Founded
2015
Country
Poland
Website
cosurfing.net
Vendor Details
Company Name
Lucky Orange
Founded
2011
Country
United States
Website
www.luckyorange.com
Product Features
Live Chat
Canned Responses
No
Customizable Branding
No
Geo Targeting
No
Offline Form
No
Proactive Chat
No
Screen Sharing
No
Third Party Integration
No
Transfers / Routing
No
Website Visitor Tracking
No
Product Features
Heatmap
Behavioral Mapping
Yes
Dashboard
Yes
Dynamic Maps
Yes
Element Analytics
Yes
Embeddable Maps
Yes
For Sales
Yes
For Science
No
Radial Mapping
No
Territorial Mapping
Yes
Website Analytics
Yes
Session Replay
Eye Tracking
No
Form Analytics
No
Heatmaps
No
Mouse Tracking
No
Optimization Tools
No
Session Recording
No
Surveys
No
User Experience Analysis
No
User Feedback
No
Visitor Segmentation
No
Web Analytics
Campaign Management
Yes
Conversion Tracking
Yes
Form Analytics
Yes
Goal Tracking
Yes
Keyword Tracking
Yes
Multiple Site Management
Yes
Pageview Tracking
Yes
Referral Source Tracking
Yes
Site Search Tracking
No
Time on Site Tracking
Yes
User Interaction Tracking
Yes