Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Palo Alto Networks Cortex XCOR is an AI-powered observability platform that provides monitoring, troubleshooting, and operational intelligence across applications, infrastructure, and end-user experiences. The platform collects and analyzes logs, metrics, traces, and events to provide visibility into distributed systems and cloud-native environments. Its XCOR Operator provides a conversational interface that enables engineers to query system data, investigate performance issues, configure alerts, and create dashboards using natural language. AI Investigations automatically correlates telemetry signals and system dependencies to identify probable root causes and reduce incident resolution times. Operational Fabric maintains contextual information about system topology, historical incidents, user behavior, and operational knowledge to support AI-driven investigations. Application observability capabilities include automated service discovery, dependency mapping, service-level objective monitoring, and distributed tracing. Real user monitoring and synthetic monitoring help teams evaluate application responsiveness, browser performance, and potential issues affecting digital experiences. The platform's Optimization Engine identifies low-value telemetry and applies filtering, sampling, and aggregation rules to reduce unnecessary data storage costs. Cortex XCOR supports OpenTelemetry-based data collection, scalable infrastructure monitoring, and consumption budgets for controlling observability spending across enterprise environments.
Description
SMP 365 AI-Assisted ICAM is a cutting-edge solution integrated within Microsoft 365 and SharePoint that streamlines incident management and investigation processes for organizations, enabling them to effectively document incidents, perform organized inquiries, pinpoint contributing factors and root causes, execute corrective measures, and create professional reports on investigations.
Notable Features Include:
• Comprehensive incident notification and management
• AI-enhanced ICAM investigations
• 5 Whys analytical approach
• PEEPO analysis methodology
• Efficient evidence and image handling
• Collection of witness statements and interviews
• Management of corrective actions
• Detailed executive investigation reports
• Streamlined approval workflows
• Automated email notifications and alerts
• Real-time analytics and dashboards
• Seamless integration with Microsoft 365 and SharePoint
• Mobile-accessible interface
• User-friendly options for light mode and dark mode
Advantages of this solution encompass a significant reduction in the time spent on investigation administration, standardization of investigative procedures, enhancement of the quality of incident reporting, and support for compliance with governance standards, ultimately fostering a more efficient and accountable organizational environment. Additionally, the integration with existing Microsoft tools ensures a familiar user experience, making it easier for teams to adapt and leverage the platform effectively.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Microsoft 365
No
Microsoft SharePoint
No
NudgeBee
Yes
OpenTelemetry
Yes
Opsgenie
Yes
PagerDuty
Yes
Sedai
Yes
Shoreline
Yes
Slack
Yes
TierZero
Yes
Integrations
Microsoft 365
Yes
Microsoft SharePoint
Yes
NudgeBee
No
OpenTelemetry
No
Opsgenie
No
PagerDuty
No
Sedai
No
Shoreline
No
Slack
No
TierZero
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$999 per user per year
Free for basic users for incident reports only, then $999 per user per year via Microsoft Billing.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Palo Alto Networks
Founded
2005
Country
United States
Website
www.paloaltonetworks.com/cortex/xcor
Vendor Details
Company Name
SMP 365 SAAS
Founded
2024
Country
Australia
Website
www.smp365.com
Product Features
Incident Management
Audit Trail
No
Corrective Actions (CAPA)
No
Disaster Recovery
No
IT Incident Management
No
Incident Reporting
No
OSHA Compliance
No
Root-Cause Diagnosis
No
Safety Management
No
Task Management
No
Ticket Management
No
IT Infrastructure Monitoring
Alerts / Notifications
No
Application Monitoring
No
Bandwidth Monitoring
No
Capacity Planning
No
Configuration Change Management
No
Data Movement Monitoring
No
Health Monitoring
No
Multi-Platform Support
No
Performance Monitoring
No
Point-in-Time Visibility
No
Reporting / Analytics
No
Virtual Machine Monitoring
No
Product Features
EHS Management
Audit Management
Yes
Corrective / Preventive Actions
Yes
Environmental Management
Yes
Environmental Risk Assessment
Yes
Forms Management
Yes
Incident Management
Yes
Industrial Safety Management
Yes
Injury Reporting
Yes
Inspection Management
Yes
MSDS
Yes
OSHA Recordkeeping
Yes
Occupational Health Management
Yes
Safety Risk Assessment
Yes
Training Management
Yes
Waste Management
No
Safety Management
Audit Management
Yes
Corrective / Preventive Actions
Yes
Incident Management
Yes
Injury Reporting
Yes
Inspection Management
Yes
OSHA Recordkeeping
Yes
Safety Risk Assessment
Yes
Training Management
Yes