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features
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support

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Description

Palo Alto Networks Cortex XCOR is an AI-powered observability platform that provides monitoring, troubleshooting, and operational intelligence across applications, infrastructure, and end-user experiences. The platform collects and analyzes logs, metrics, traces, and events to provide visibility into distributed systems and cloud-native environments. Its XCOR Operator provides a conversational interface that enables engineers to query system data, investigate performance issues, configure alerts, and create dashboards using natural language. AI Investigations automatically correlates telemetry signals and system dependencies to identify probable root causes and reduce incident resolution times. Operational Fabric maintains contextual information about system topology, historical incidents, user behavior, and operational knowledge to support AI-driven investigations. Application observability capabilities include automated service discovery, dependency mapping, service-level objective monitoring, and distributed tracing. Real user monitoring and synthetic monitoring help teams evaluate application responsiveness, browser performance, and potential issues affecting digital experiences. The platform's Optimization Engine identifies low-value telemetry and applies filtering, sampling, and aggregation rules to reduce unnecessary data storage costs. Cortex XCOR supports OpenTelemetry-based data collection, scalable infrastructure monitoring, and consumption budgets for controlling observability spending across enterprise environments.

Description

AI-powered cloud observation platform. Middleware platform helps you identify, understand and resolve issues across your cloud infrastructure. AI will detect and diagnose all issues infra, application and infrastructure and provide better recommendations for fixing them. Dashboard allows you to monitor metrics, logs and traces in real time. The best and fastest results with the least amount of resources. Bring all metrics, logs and traces together into a single timeline. A full-stack platform for observability will give you complete visibility into your cloud. Our AI-based algorithms analyze your data and make suggestions for what you should fix. Your data is yours. Control your data collection, and store it in your cloud to save up to 10x the cost. Connect the dots to determine where the problem began and where it ended. Fix problems before users report them. The users get a comprehensive solution for cloud observability at a single location. It's also too cost-effective.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

NudgeBee Yes 
OpenTelemetry Yes 
Opsgenie Yes 
PagerDuty Yes 
Sedai Yes 
Shoreline Yes 
Slack Yes 
TierZero Yes 

Integrations

NudgeBee No 
OpenTelemetry No 
Opsgenie No 
PagerDuty No 
Sedai No 
Shoreline No 
Slack No 
TierZero No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Palo Alto Networks

Founded

2005

Country

United States

Website

www.paloaltonetworks.com/cortex/xcor

Vendor Details

Company Name

Middleware Lab

Founded

2022

Country

United States

Website

middleware.io

Product Features

Incident Management

Audit Trail No 
Corrective Actions (CAPA) No 
Disaster Recovery No 
IT Incident Management No 
Incident Reporting No 
OSHA Compliance No 
Root-Cause Diagnosis No 
Safety Management No 
Task Management No 
Ticket Management No 

IT Infrastructure Monitoring

Alerts / Notifications No 
Application Monitoring No 
Bandwidth Monitoring No 
Capacity Planning No 
Configuration Change Management No 
Data Movement Monitoring No 
Health Monitoring No 
Multi-Platform Support No 
Performance Monitoring No 
Point-in-Time Visibility No 
Reporting / Analytics No 
Virtual Machine Monitoring No 

Product Features

Artificial Intelligence

Chatbot No 
For Healthcare No 
For Sales No 
For eCommerce No 
Image Recognition No 
Machine Learning No 
Multi-Language No 
Natural Language Processing No 
Predictive Analytics No 
Process/Workflow Automation No 
Rules-Based Automation No 
Virtual Personal Assistant (VPA) No 

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