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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Coralia serves as a comprehensive, AI-driven management platform specifically designed for agencies providing ABA (Applied Behavior Analysis) therapy, seamlessly integrating features such as automated session-note auditing, a dedicated AI copilot for each agency, scheduling, clinical data gathering, assessments, treatment planning, authorization management, insurance billing, and a caregiver portal, all while prioritizing HIPAA compliance. The pricing model for Coralia is based on the number of active clients and allows for limitless users, including RBTs, BCBAs, schedulers, billers, and administrators, to collaborate within the same platform without incurring additional costs. There are no setup fees, no charges for additional seats, and no yearly price increases; furthermore, the pricing details are transparently shared without necessitating a sales conversation. Additionally, potential users can access a live demo directly on the Coralia website, eliminating the need for any sales pitch. This transparency and accessibility make Coralia an appealing choice for therapy agencies looking for an efficient management solution.

Description

Maxdesk is an innovative help desk and ticketing solution designed for customer support teams, ensuring that as a team expands, the pricing of the support software remains manageable. Rather than charging per agent, Maxdesk utilizes a workspace-based pricing model, with its free plan allowing for unlimited agents and tickets. The platform features email-to-ticket conversion, a shared inbox for support, customizable ticket priorities and statuses, as well as SLA policies and defined business hours. It also offers no-code automation and routing options, pre-made responses and templates, a comprehensive knowledge base, user roles, groups with detailed permissions, live dashboards, in-depth reporting, and complete audit trails. The Pro version enhances this with options for custom branding, advanced reporting capabilities, and extended data retention. The Elite tier introduces an AI support layer featuring AI agents for ticket triage and resolution, an AI Copilot, contextual response generation, ticket summaries, real-time translation, sentiment and urgency detection, along with analytics on AI usage. This platform is particularly tailored for startups, SaaS companies, e-commerce businesses, agencies, and small to medium enterprises. Users can begin with a free trial without any credit card requirement, making it accessible for teams looking to streamline their support processes.

API Access

Has API

API Access

Has API

Screenshots View All

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Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

$39 per active client / month
Free Trial
Free Version

Pricing Details

Free
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Coralia

Founded

2023

Country

United States

Website

coralia.app

Vendor Details

Company Name

MXG Infotech Pvt Ltd

Website

www.maxdesk.ai

Product Features

Applied Behavior Analysis (ABA)

ABA Data Collection
Appointment Management
Assessments
Billing & Invoicing
Document Management
Insurance Management
Learning Management
Mobile Access
Practice Management
Program Management
Progress Tracking
Reporting / Analytics

Product Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Alternatives

Alternatives

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