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Description
Monitor the evolution of your overall scoring by analyzing the feedback you receive. Our organized dashboard ensures you stay updated with incoming responses, while our comprehensive reports assist you in assessing the quality of your service. You can receive immediate feedback regarding the effects of any alterations made to your customer service approach. Understand the factors leading to cancellations or product returns, and promptly address any criticism, empowering yourself with knowledge about your strengths and areas for improvement. Callexa is an innovative service that encourages openness to feedback, and we invite you to explore our offering for free; if you have any requests, just reach out to us! Utilizing modern one-click surveys rooted in the Net Promoter® Score (NPS) methodology, we gauge how likely your customers are to recommend your business to others. This method holds customers accountable for their endorsements, resulting in more precise evaluations compared to standard anonymous ratings. NPS has been adopted by numerous reputable companies, and it has consistently demonstrated the ability to yield higher response rates. Additionally, our platform is designed to continuously evolve, incorporating user feedback to enhance overall effectiveness.
Description
A 360 Feedback Survey serves as an evaluation tool that gathers input from various viewpoints, such as oneself, supervisors, colleagues, subordinates, and additional sources. The aggregated data is then compiled into a report that highlights the individual's strengths and areas for improvement. This platform provides resources, including sample questionnaires and forms, to assist in your upcoming survey endeavors. These evaluations may also be referred to as multi-source feedback, multi-rater feedback, multi-level feedback, upward appraisal, or peer review. The insights gained from this feedback mechanism reveal how an employee's performance is viewed by others, offering a comprehensive understanding of their impact within the organization. Consequently, this information can play a crucial role in guiding employee development initiatives and pinpointing specific training requirements, ultimately leading to enhanced performance outcomes. Regularly conducting these surveys can foster a culture of open communication and continuous improvement within the workplace.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$11.70 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
OnDemand Web Solutions
Founded
2011
Country
Germany
Website
www.callexa.com
Vendor Details
Company Name
HR-Survey
Country
United States
Website
www.hr-survey.com
Product Features
Proposal Management
Automatic Formatting
Calendar Management
Collaboration
Contact Management
Content Repository
Document Management
Electronic Signature
Knowledge Library
Pipeline Management
RFP Management
Requirements Management
Revision Management
Task Management
Templates
Version Control
Product Features
360 Degree Feedback
Dashboard
Feedback / Surveys
Progress Tracking
Question Library
Rater Selection
Self Service Portal
Supports External Reviewers