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Description
Microsoft has introduced Copilot Checkout and Brand Agents, innovative AI-enhanced commerce features aimed at streamlining the customer journey from exploration to purchase, allowing users to discover, evaluate, and finalize transactions within an AI chat without leaving the conversation, all while ensuring that merchants retain oversight of the sale and customer interactions. The Copilot Checkout feature integrates a seamless conversational shopping and payment process into the Microsoft Copilot AI platform, enabling customers to inquire about products, receive tailored recommendations, compare choices, and finalize purchases directly within the chat interface, eliminating the need for redirects and enhancing the user experience, with payment processing managed through established partners such as PayPal, Shopify, and Stripe. Additionally, Brand Agents serve as AI-driven shopping assistants that merchants can implement on their own websites, initially through platforms like Shopify and Microsoft Clarity, to offer personalized brand-centric conversational support, address customer inquiries in the brand’s unique tone, and assist visitors in navigating inventory and overcoming concerns. This combination of tools not only enhances the shopping experience but also empowers brands to maintain their identity and engage customers more effectively.
Description
Agenola serves as an AI shopping assistant designed for online retail platforms, featuring a talking avatar that engages with customers through voice or text, utilizing the store's inventory, pricing, stock levels, and policies. It addresses inquiries related to products, offers recommendations, compares different items, identifies similar products from images uploaded by shoppers, and forwards any unresolved questions to a dedicated support team. Store proprietors can easily set up the assistant via a user-friendly dashboard, select their preferred avatar and voice, link their store, and embed the assistant without any coding skills required. Compatible with popular e-commerce platforms such as Shopify, WooCommerce, Magento, and BigCommerce, Agenola also integrates with help desk services like Zendesk, Gorgias, Intercom, and Freshdesk. The assistant is multilingual, supporting 20 different languages, and is capable of providing updates on order statuses. Additionally, purchase events can be tracked and sent to connected accounts on platforms like Meta, Google Ads, TikTok, and Google Analytics for stores utilizing Shopify, WooCommerce, and Magento. Monthly billing plans are available, which include credit allowances and the option to purchase one-time credit packs, ensuring flexibility for users. Ultimately, Agenola enhances the online shopping experience, making it more interactive and efficient for both customers and store owners alike.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Shopify
Yes
BigCommerce
No
Freshdesk
No
Google Ads
No
Google Analytics
No
Google Calendar
No
Google Drive
No
Google Sheets
No
Gorgias
No
Intercom
No
Integrations
Shopify
Yes
BigCommerce
Yes
Freshdesk
Yes
Google Ads
Yes
Google Analytics
Yes
Google Calendar
Yes
Google Drive
Yes
Google Sheets
Yes
Gorgias
Yes
Intercom
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$29/month
A free plan and free trial are available. Paid plans are billed monthly in USD and include credit allowances. There is no setup fee or fixed-term commitment. Unused monthly credits do not roll over; after the grace allowance, service pauses until renewal, upgrade or top-up, with no overage charge. Optional credit packs are one-time purchases from $5 for 10,000 credits to $1,350 for 5,000,000 credits and expire after 12 months.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Microsoft
Founded
1975
Country
United States
Website
about.ads.microsoft.com/en/blog/post/january-2026/conversations-that-convert-copilot-checkout-and-brand-agents
Vendor Details
Company Name
ElliSekiz LLC
Founded
2026
Country
United States
Website
agenola.ai/en
Product Features
Product Features
Alternatives
Alternatives
No Alternatives