Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Microsoft has introduced Copilot Checkout and Brand Agents, innovative AI-enhanced commerce features aimed at streamlining the customer journey from exploration to purchase, allowing users to discover, evaluate, and finalize transactions within an AI chat without leaving the conversation, all while ensuring that merchants retain oversight of the sale and customer interactions. The Copilot Checkout feature integrates a seamless conversational shopping and payment process into the Microsoft Copilot AI platform, enabling customers to inquire about products, receive tailored recommendations, compare choices, and finalize purchases directly within the chat interface, eliminating the need for redirects and enhancing the user experience, with payment processing managed through established partners such as PayPal, Shopify, and Stripe. Additionally, Brand Agents serve as AI-driven shopping assistants that merchants can implement on their own websites, initially through platforms like Shopify and Microsoft Clarity, to offer personalized brand-centric conversational support, address customer inquiries in the brand’s unique tone, and assist visitors in navigating inventory and overcoming concerns. This combination of tools not only enhances the shopping experience but also empowers brands to maintain their identity and engage customers more effectively.

Description

Joy Loyalty stands out as an exceptionally designed, intelligent, and interactive loyalty platform specifically for Shopify, earning the trust of over 20,000 merchants globally. It is built upon three core components: a stunning Visual experience featuring Web Components, a Sidebar, and Widget UI that maintain brand consistency; an AI Intelligence layer, represented by the Merchant Copilot agent, which autonomously crafts campaigns, categorizes customers, and performs A/B testing; and a Social layer that converts every interaction—from referrals to user-generated content posts—into a loyalty milestone. In contrast to conventional transactional loyalty applications that only engage customers at the point of sale, Joy fosters ongoing connections with your brand in between purchases through various features such as account management, gamification, membership tiers, digital wallet passes, and social media engagement. This comprehensive approach ensures that customers remain engaged with your brand, creating a lasting relationship that extends far beyond a single transaction.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

Shopify
Microsoft Clarity
Microsoft Copilot
PayPal
Stripe

Integrations

Shopify
Microsoft Clarity
Microsoft Copilot
PayPal
Stripe

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$29/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Microsoft

Founded

1975

Country

United States

Website

about.ads.microsoft.com/en/blog/post/january-2026/conversations-that-convert-copilot-checkout-and-brand-agents

Vendor Details

Company Name

Joy Loyalty

Founded

2021

Country

Vietnam

Website

joy.so/

Product Features

Product Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Alternatives

Alternatives

SmartBot Reviews

SmartBot

BestChat
ChatWILL Reviews

ChatWILL

CWILL