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Description
Explore and confirm the perceptions, thoughts, and feelings of consumers that operate beyond their conscious awareness on both desktop and mobile platforms. Utilizing online webcam eye tracking enables the identification of focal points of consumer attention. Additionally, online emotion assessment captures the emotional reactions of consumers as they engage with digital products. Implicit online testing reveals the underlying attitudes and beliefs that may not be readily accessible to conscious thought. Our innovative product, UXReality, serves as a comprehensive alternative to traditional usability labs by providing a virtual research experience. This tool facilitates UX research for both desktop and mobile devices remotely. Users can benefit from high-quality session recordings, providing an unprecedented view into the user's perspective. The solution integrates AI-driven webcam eye tracking, emotion analytics, and feedback surveys, ensuring a thorough understanding of user experience. This approach not only enhances the research quality but also streamlines the usability testing process significantly.
Description
EchoDepth, developed by Cavefish, serves as an Emotional Risk Intelligence platform that evaluates how messages will be received prior to their actual delivery, providing a risk score for communication across formats such as video, voice, and text. In contrast to traditional sentiment analysis, which categorizes language as either positive or negative after the communication has occurred, EchoDepth focuses on analyzing observable delivery signals and generates scored, timestamped reports that highlight moments of audience disengagement and suggest necessary adjustments. This measurement is grounded in the Facial Action Coding System standard, utilizing 44 Action Units that are calibrated across 14 cultural groups in 6 different countries, making it more precise than standard image classification techniques. Rather than labeling emotions directly, EchoDepth conveys what facial muscles are doing, allowing for interpretation to be contextually assessed by human reviewers, ensuring a robust framework for regulated use. Common applications of this platform include reviewing earnings calls and investor communications, detecting vulnerabilities related to FCA Consumer Duty, preventing escalations in contact centers, scoring interview consistency, and enhancing defense strategies, showcasing its versatility in various scenarios. By leveraging this technology, organizations can improve their communication strategies and foster stronger connections with their audiences.
API Access
Has API
API Access
Has API
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Integrations
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Integrations
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Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$5000 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
CoolTool
Founded
2011
Country
United States
Website
cooltool.com
Vendor Details
Company Name
Cavefish Ltd
Founded
2023
Country
United Kingdom
Website
cavefish.ai
Product Features
Emotion Recognition
Facial Emotions
Facial Expression Analysis
Machine Learning
Photo Emotions
Speech Emotions
Video Emotions
Written Text Emotions
Market Research
Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video
Product Features
Emotion Recognition
Facial Emotions
Facial Expression Analysis
Machine Learning
Photo Emotions
Speech Emotions
Video Emotions
Written Text Emotions
Alternatives
Alternatives
No Alternatives
