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Description
Convrs is a messaging platform hosted in the cloud that allows businesses to handle customer interactions through various channels, including WhatsApp, Instagram, Messenger, Telegram, LINE, Viber, SMS, and live chat on their websites. The platform consolidates all conversations into a unified inbox, enabling teams to assign tasks, collaborate using internal notes, and access customer information easily. Users can create automated chatbot workflows based on rules and, depending on their subscription level, incorporate AI-driven chatbots; they can also streamline routing, automate follow-ups, and execute WhatsApp campaigns that include audience targeting, customized messaging, scheduling, and performance analytics. Additionally, Convrs offers mobile applications for both iOS and Android devices, as well as robust integrations with HubSpot and Salesforce, along with an API for tailored connections. This platform is specifically tailored for marketing, sales, and customer service teams that utilize messaging to enhance customer engagement, streamline lead qualification, and provide effective support. With its comprehensive features, Convrs empowers businesses to optimize their communication strategies across channels.
Description
Zivux.ai is an affordable CRM solution tailored for small and medium enterprises in India and the Middle East. It features eight interconnected modules: Lead Management (which encompasses capturing, qualifying, and distributing leads), Pipeline Management (that handles deal stages, forecasting, and win/loss analysis), Sales Activity (covering calls, meetings, follow-ups, and active pursuits), Marketing & Campaign Engine (including email, WhatsApp communications, broadcasts, and lead nurturing), Customer Support (which manages tickets, SLA tracking, and a knowledge base), Task Management (that allows for assignments, deadlines, and automation), Reports & Dashboards (featuring over ten live charts for conversion rates, aging, agent performance, source distribution, missed follow-ups, and priority allocation), and HR & Attendance (providing geo-tagged clock in/out capabilities, leave management, and monthly reporting). It offers role-based access for different positions such as Manager, Salesperson, and Engineer. Furthermore, it seamlessly integrates with the native WhatsApp Business API, provides a RESTful API for easy ERP and website integrations, and ensures data security with an AES-encrypted layer. This versatile CRM has already been implemented in countries like India, Egypt, and Oman, showcasing its adaptability and effectiveness in various markets.
API Access
Has API
Yes
API Access
Has API
No
Pricing Details
$29/agent/month
Starter is $0/month for 1 agent, 2,000 messages/month, 2 channels, and 2 chatbots. Standard is $29/agent/month. Business is $390/month with 10 seats included ($39 per extra seat); Enterprise is $1,225/month with 25 seats included ($49 per extra seat) and a 9-month minimum. Annual payment receives a 20% discount. A 45-day free trial is offered on eligible plans. WhatsApp use adds a $25/month fee per number plus Meta conversation charges; SMS fees vary by country and setup.
Free Trial
Yes
Free Version
Yes
Pricing Details
$30 per month (5 users)
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Convrs
Founded
2019
Country
United Kingdom
Website
convrs.io
Vendor Details
Company Name
Proeffico Solutions Pvt Ltd
Founded
2020
Country
India
Website
zivux.ai
Product Features
WhatsApp Marketing
API
No
Alerts
No
Autoresponder
No
Bulk Messaging
No
Campaign Management
No
Contact Management
No
Multi-Language Support
No
Reporting / Analytics
No
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No