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design
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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Convrs is a messaging platform hosted in the cloud that allows businesses to handle customer interactions through various channels, including WhatsApp, Instagram, Messenger, Telegram, LINE, Viber, SMS, and live chat on their websites. The platform consolidates all conversations into a unified inbox, enabling teams to assign tasks, collaborate using internal notes, and access customer information easily. Users can create automated chatbot workflows based on rules and, depending on their subscription level, incorporate AI-driven chatbots; they can also streamline routing, automate follow-ups, and execute WhatsApp campaigns that include audience targeting, customized messaging, scheduling, and performance analytics. Additionally, Convrs offers mobile applications for both iOS and Android devices, as well as robust integrations with HubSpot and Salesforce, along with an API for tailored connections. This platform is specifically tailored for marketing, sales, and customer service teams that utilize messaging to enhance customer engagement, streamline lead qualification, and provide effective support. With its comprehensive features, Convrs empowers businesses to optimize their communication strategies across channels.

Description

Zivux.ai is an affordable CRM solution tailored for small and medium enterprises in India and the Middle East. It features eight interconnected modules: Lead Management (which encompasses capturing, qualifying, and distributing leads), Pipeline Management (that handles deal stages, forecasting, and win/loss analysis), Sales Activity (covering calls, meetings, follow-ups, and active pursuits), Marketing & Campaign Engine (including email, WhatsApp communications, broadcasts, and lead nurturing), Customer Support (which manages tickets, SLA tracking, and a knowledge base), Task Management (that allows for assignments, deadlines, and automation), Reports & Dashboards (featuring over ten live charts for conversion rates, aging, agent performance, source distribution, missed follow-ups, and priority allocation), and HR & Attendance (providing geo-tagged clock in/out capabilities, leave management, and monthly reporting). It offers role-based access for different positions such as Manager, Salesperson, and Engineer. Furthermore, it seamlessly integrates with the native WhatsApp Business API, provides a RESTful API for easy ERP and website integrations, and ensures data security with an AES-encrypted layer. This versatile CRM has already been implemented in countries like India, Egypt, and Oman, showcasing its adaptability and effectiveness in various markets.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Facebook No 
HubSpot CRM Yes 
Salesforce Yes 
WhatsApp No 

Integrations

Facebook Yes 
HubSpot CRM No 
Salesforce No 
WhatsApp Yes 

Pricing Details

$29/agent/month
Starter is $0/month for 1 agent, 2,000 messages/month, 2 channels, and 2 chatbots. Standard is $29/agent/month. Business is $390/month with 10 seats included ($39 per extra seat); Enterprise is $1,225/month with 25 seats included ($49 per extra seat) and a 9-month minimum. Annual payment receives a 20% discount. A 45-day free trial is offered on eligible plans. WhatsApp use adds a $25/month fee per number plus Meta conversation charges; SMS fees vary by country and setup.
Free Trial Yes 
Free Version Yes 

Pricing Details

$30 per month (5 users)
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Convrs

Founded

2019

Country

United Kingdom

Website

convrs.io

Vendor Details

Company Name

Proeffico Solutions Pvt Ltd

Founded

2020

Country

India

Website

zivux.ai

Product Features

WhatsApp Marketing

API No 
Alerts No 
Autoresponder No 
Bulk Messaging No 
Campaign Management No 
Contact Management No 
Multi-Language Support No 
Reporting / Analytics No 

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

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