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Description
Efficiently manage several WhatsApp accounts while integrating them with a CRM system for smoother communication. Starting with ControlHippo is incredibly simple; just scan the given QR code, and you'll be operational in a minute. Our hassle-free setup guarantees quick access to all functionalities, which helps you save both time and effort. By centralizing WhatsApp chats, you can enhance collaboration among your sales, support, and marketing teams, ultimately improving customer interactions through a unified interface. Furthermore, with the Pipedrive integration, you can automatically transform incoming WhatsApp messages into leads within Pipedrive. This automated process ensures that every potential customer is captured, thereby maximizing your sales pipeline and enhancing overall efficiency. With these tools, you can revolutionize how your team communicates and manages customer relationships.
Description
ResolveEasy is a powerful solution that simplifies customer service and internal problem resolution. It offers multi-channel communications, real-time tracking of performance, and task automation. ResolveEasy increases productivity through workflow optimization. Customizable features and integrations ensure that the software is tailored to your business's needs. It excels in direct customer communication via ChatGPT-backed WhatsApp, and real-time reports. WhatsApp makes it easy to do all of this. ResolveEasy's collaborative task management and adaptability to existing applications empowers teams with efficient operations and top support. ResolveEasy can be customized to meet the needs of any business.
Businesses of all sizes and in many different industries use ResolveEasy. It is designed for both customer service teams as well as internal support units. It offers streamlined communication, real time performance insights, and task tracking.
API Access
Has API
API Access
Has API
Integrations
HubSpot CRM
HubSpot Customer Platform
Pipedrive
Slack
WhatsApp
Zoho Analytics
Zoho CRM
Integrations
HubSpot CRM
HubSpot Customer Platform
Pipedrive
Slack
WhatsApp
Zoho Analytics
Zoho CRM
Pricing Details
$20 per user per month
Free Trial
Free Version
Pricing Details
$10/per user/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ControlHippo
Country
India
Website
controlhippo.com
Vendor Details
Company Name
Cloobot Techlabs
Founded
2020
Country
India
Website
www.cloobot.ai/resolveeasy
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management