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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Efficiently manage several WhatsApp accounts while integrating them with a CRM system for smoother communication. Starting with ControlHippo is incredibly simple; just scan the given QR code, and you'll be operational in a minute. Our hassle-free setup guarantees quick access to all functionalities, which helps you save both time and effort. By centralizing WhatsApp chats, you can enhance collaboration among your sales, support, and marketing teams, ultimately improving customer interactions through a unified interface. Furthermore, with the Pipedrive integration, you can automatically transform incoming WhatsApp messages into leads within Pipedrive. This automated process ensures that every potential customer is captured, thereby maximizing your sales pipeline and enhancing overall efficiency. With these tools, you can revolutionize how your team communicates and manages customer relationships.

Description

Hippo is an all-encompassing technology suite designed to enhance your marketing strategies and elevate customer experiences. It offers two primary features: - Conversational Support, which allows for top-tier customer assistance through chatbots that address inquiries and issues around the clock, as well as live chat options where agents can tackle more intricate challenges and offer tailored support. Additionally, it facilitates direct communication with customers via phone or audio/video calls. - Customer Engagement Automation manages various marketing elements of your brand, ensuring an outstanding experience throughout the entire customer journey. You can send out messages and campaigns efficiently across multiple platforms. With Hippo, you can provide proactive support to your customers, interacting with them through their preferred channels from a unified dashboard. This approach not only enhances engagement but also ensures that each customer receives a uniquely personalized experience that fosters loyalty.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

HubSpot CRM
HubSpot Customer Platform
Pipedrive
BigCommerce
Facebook Messenger
Gmail
Insightly
Magento
PrestaShop
SITE123
Shift4Shop
Shopify
Slack
Weebly
Wix
Yelo
Zapier
Zendesk
Zendesk Sell
Zoho CRM

Integrations

HubSpot CRM
HubSpot Customer Platform
Pipedrive
BigCommerce
Facebook Messenger
Gmail
Insightly
Magento
PrestaShop
SITE123
Shift4Shop
Shopify
Slack
Weebly
Wix
Yelo
Zapier
Zendesk
Zendesk Sell
Zoho CRM

Pricing Details

$20 per user per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

ControlHippo

Country

India

Website

controlhippo.com

Vendor Details

Company Name

JungleWorks

Founded

2017

Country

United States

Website

jungleworks.com/hippo/

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Product Features

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Alternatives

Alternatives

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