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Description
The returns process in B2B wholesale, distribution, and manufacturing sectors has turned chaotic due to the reliance on PDF forms, email communications, and manual data entry. To alleviate this congestion in shipping documentation, it's essential to equip your shipping and receiving teams with up-to-the-minute information on anticipated returns throughout the day. Customers can conveniently manage their returns through your website, mobile app, or a link provided to them. With real-time integrations, they will have access to precise pricing and historical purchase order details at their fingertips. The Return Merchandise Authorization (RMA) is generated in your ERP system, incorporating business logic to ensure accurate assessments of warehouse returns, freight charges, and restocking fees. This user-friendly portal keeps customers informed with live updates on the status of their returns, benefiting customer service and warehouse personnel alike. By streamlining the returns experience, your customers enjoy a hassle-free process accompanied by timely status notifications, leading to increased satisfaction and loyalty. Moreover, this efficient system not only enhances operational productivity but also fosters stronger relationships with your clients.
Description
Introducing OrderCast, the innovative solution designed to help wholesalers enhance their operations and effortlessly oversee their B2B orders online. With a user-friendly front office, OrderCast delivers a tailored and streamlined B2B ecommerce experience, featuring capabilities like personalized catalogs, quick order placements, detailed order history, and robust search functionalities. This intuitive e-commerce platform is crafted to simplify the ordering journey for your customers. It also implements advanced pricing and discount structures that cater to each client, taking into account their purchase frequency and volume. Additionally, seamless integration with ERP systems guarantees up-to-date inventory tracking and precise order management. Our proprietary search technology offers a powerful, customizable experience, ensuring customers can swiftly locate the products they seek. Furthermore, OrderCast’s back office equips businesses with a comprehensive set of tools to effectively oversee their B2B operations. It allows users to monitor and manage orders and stock levels across various sales channels and storage facilities from a single, unified platform, ultimately driving efficiency and growth in your business.
API Access
Has API
API Access
Has API
Integrations
Acumatica Cloud ERP
Crisp
DPD
EasyPost
Exact
FedEx Ship Manager
Google Analytics
Google Sheets
Mailjet
Microsoft Dynamics 365
Integrations
Acumatica Cloud ERP
Crisp
DPD
EasyPost
Exact
FedEx Ship Manager
Google Analytics
Google Sheets
Mailjet
Microsoft Dynamics 365
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Continuum
Country
United States
Website
www.gocontinuum.ai
Vendor Details
Company Name
OrderCast
Country
United Kingdom
Website
www.ordercast.io
Product Features
Order Management
Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management
Returns Management
3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection
Product Features
eCommerce
CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates
Order Management
Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management
Sales Enablement
Collaboration
Contact Management
Content Management
Document Management
Goals / Quota Management
Lead Management
Meeting Management
Performance Management
Presentation Management
Proposal Management
Territory Management
Training Management