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ease
features
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support

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Description

Open Point is a connected platform for community engagement and stakeholder relationship management. It helps organizations gather feedback, understand stakeholder perspectives, surface insights, and take action across complex projects. The platform combines public participation tools with relationship management capabilities so community voices and stakeholder records are not managed in separate systems. Teams can use Open Point to collect surveys, map-based comments, quick polls, questions, budget preferences, ideas, stories, multimedia responses, discussions, and forum activity. Its stakeholder relationship management tools help organizations understand every stakeholder, maintain governance, support compliance, and reduce project risk. Open Point is built for industries where trust, transparency, and public participation are essential, including local government, transportation, transit, infrastructure planning, resources and mining, energy, and utilities. The platform helps teams move from input to insight to impact by organizing engagement data and making it easier to identify what matters. It also supports safer and more constructive participation through tools such as intelligent moderation and official response channels. Open Point gives organizations a unified way to engage communities, manage stakeholder relationships, and deliver projects with greater confidence.

Description

Neglecting to properly handle compliance and obligations can lead to various repercussions for companies, some of which may extend beyond financial losses. It is essential to take a proactive approach in monitoring and managing commitments while ensuring adherence to all internal and external audit requirements. Businesses should provide a consolidated view of all activities related to regulatory compliance across different departments. Maintaining an accurate and current inventory of all commitments to stakeholders, along with the relevant activities tied to these promises, is crucial. Regularly keep both internal and external stakeholders updated and informed, allowing them to access necessary information through self-service portals on the extranet. Additionally, synchronize business processes and compliance documentation using a cohesive records management system. To facilitate this, Navantis has developed a robust framework utilizing Microsoft Dynamics CRM to effectively manage and track interactions with key stakeholders, whether at the individual, community, or project level, enhancing overall engagement and accountability. This comprehensive approach not only fosters transparency but also strengthens trust among all parties involved.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Mailchimp
Microsoft Dynamics 365

Integrations

Mailchimp
Microsoft Dynamics 365

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Open Point

Founded

2005

Country

Australia

Website

www.openpoint.com

Vendor Details

Company Name

Navantis

Website

www.navantis.com

Product Features

Stakeholder Relationship Management

Community Investment Tracking
Stakeholder Assessment
Stakeholder Commitments Management
Stakeholder Complaint Management
Stakeholder Consultation Tracking
Stakeholder Engagement
Stakeholder Grievance Management
Stakeholder Information Management
Stakeholder Issues Management
Stakeholder Mapping

Product Features

Association Management

Chapter Management
Committee Management
Dues Management
Election Management
Email Marketing
Event Management
Financial Management
Fundraising Management
Jobs Board
Member Communities
Member Directory
Member Portal
Membership Management
Website Management

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