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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

ConsoleWorks serves as a comprehensive platform for cybersecurity and operations in both IT and OT environments, specifically tailored for users with privileged access. It provides secure and continuous remote access along with comprehensive management of user permissions, allowing businesses to govern access across operating systems, network devices, configuration ports, servers, storage systems, applications, and more, all governed by a centralized, role-based access control framework. Notably, ConsoleWorks functions without the need for agent installation on each device; it creates a persistent, secure connection that remains effective regardless of whether the asset is powered on or off or whether the operating system is running, thereby offering out-of-band control and insight. The platform meticulously tracks and logs every privileged action right down to the keystroke, ensuring ongoing auditing, session recording, monitoring of configurations, tracking of patches and assets, and automatic identification of any configuration changes. This level of detail not only enhances security but also promotes accountability and compliance across the organization.

Description

Offer remote assistance for any operating system, including mobile devices, from virtually anywhere. Provide support to both PC and Mac users, enabling secure access to your computers from locations like cafes or parks. Operate directly in your web browser without needing to install any client software. Enjoy seamless and secure remote connectivity from any device and location. If you've forgotten a file on your home computer, simply connect and retrieve it effortlessly with DeskRoll. Access and manipulate remote desktops, transfer files, utilize clipboard synchronization, apply keyboard shortcuts, engage in built-in text chat, receive notifications for incoming support requests, and much more. This solution functions effectively through firewalls, proxies, and NAT configurations. Connect to remote desktops irrespective of your network setup, eliminating the need for VPN or proxy usage and avoiding the opening of additional ports. Employ mass deployment of the DeskRoll application without user intervention, manage computer access through secondary accounts and user lists, review session logs, and enhance security with two-factor authentication. With these features, remote support becomes not only efficient but also highly secure and user-friendly.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$3.25 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

TDi Technologies

Founded

1991

Country

United States

Website

www.tditechnologies.com

Vendor Details

Company Name

Tomsk

Founded

2013

Country

United States

Website

deskroll.com

Product Features

IT Management

Capacity Monitoring No 
Compliance Management No 
Event Logs No 
Hardware Inventory No 
IT Budgeting No 
License Management No 
Patch Management No 
Remote Access Yes 
Scheduling No 
Software Inventory No 
User Activity Monitoring No 

Remote Desktop

Chat No 
Cross-Platform Access No 
File Transfer No 
Group View No 
Mobile Device Access No 
Multi Monitor Support No 
Record Remote Sessions No 
Remote Print No 
Remote Wake No 
User Management No 

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