Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Person Centred Software offers an all-in-one Connected Care Platform built specifically for the social care sector. It combines essential care management tools into a single cloud-based system to simplify operations and improve quality of care. Instead of juggling multiple software products, care providers can access integrated solutions through one device. The platform supports care planning, medication administration, staffing decisions, wellbeing, learning, and resident engagement. Each solution is designed to address a specific aspect of care while working seamlessly together. This connected approach helps reduce administrative burden for care staff. It also improves compliance, efficiency, and visibility across care settings. Person Centred Software supports providers of all sizes, from single homes to large care groups. The platform is scalable and cost-effective, eliminating the need for separate systems. Overall, it enables care organisations to focus more on people and less on paperwork.
Description
Our cloud-based contact center platform seamlessly integrates with your current setup, offering sophisticated features designed to elevate the customer experience. Regardless of whether your operations focus on inbound, outbound, or a combination of both, our hosted solution equips your team with the essential tools to efficiently manage your contact center. An added advantage is that it eliminates the need for any infrastructure modifications or upgrades. The NuVoxx Cloud Contact Centre is compatible with your existing computers and telephones. Designed for organizations aiming to boost their contact center functionality, the NuVoxx Cloud Contact Centre (NC3) provides a comprehensive solution for both inbound and outbound communications, all while alleviating the burden of infrastructure deployment, management, and maintenance. This allows you to concentrate on delivering exceptional service to your customers.
API Access
Has API
No
API Access
Has API
No
Integrations
Barawave
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Person Centred Software
Founded
2013
Country
United Kingdom
Website
personcentredsoftware.com
Vendor Details
Company Name
NuVoxx
Country
Canada
Website
www.nc3.ca
Product Features
Home Health Care
Billing & Invoicing
No
Charting
No
Electronic Signature
No
Employee Tracking
No
Medication Database
No
Patient Intake
No
Scheduling
No
Time / Task Reporting
No
Product Features
Call Center
Blended Call Center
No
Call Logging
No
Call Recording
Yes
Call Scripting
No
Campaign Management
No
Database
No
Escalation Management
No
IVR / Voice Recognition
Yes
Inbound Call Center
Yes
Manual Dialer
No
Outbound Call Center
Yes
Predictive Dialer
No
Progressive Dialer
No
Queue Management
Yes
Real-time Chat
Yes
Reporting/Analytics
Yes