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Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Conference Caller is a sophisticated platform for telephone conference calls that allows users to initiate both domestic and global conference calls from virtually any location around the globe. By utilizing its audio conference calling feature, you can anticipate slashing your overall conference call expenses by up to 90% compared to other service providers. As a result, a growing number of businesses across the world are significantly decreasing their international phone charges by switching to our audio conferencing solutions. Enjoy exceptional call clarity on secure conference lines, with Conference Caller offering the most competitive rates across more than 40 countries without the need for bulk purchasing requirements. Our rates undercut those of Skype, global VOIP services, and other conference call providers. Additionally, you will gain comprehensive control over your conference phone calls, with features like group call setups in your phonebook, in-call touch-tone commands, and online meeting management available as part of your Small Business account with Conference Caller. This makes it easier than ever to manage your communications effectively and efficiently.

Description

Efficiently assess and oversee vital components of any communication line, utilizing virtually any device from nearly any location worldwide, all while seated at your workstation. This fundamental test underpins the entire testing framework for our clients. It allows for the simulation of a customer's call and the generation of unbiased audio quality assessments. Latency refers to the duration between your speech and the reception of your voice by the other party. This feature enables the reproduction of a conference call, facilitating testing of all related functionalities. It also allows incorporation of your customer's network into the testing process. Evaluate the effectiveness of your own or third-party contact centers. Prior to sending an SMS to your customer, test its delivery. Understand the speed at which your customers' calls are addressed and take proactive measures if delays occur. Additionally, ensure that your customers' experiences with touch tone (DTMF) options are both seamless and efficient, enhancing overall satisfaction in their communications.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$1.9 per minute
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

ConferenceCaller.com

Founded

1999

Country

United States

Website

www.conferencecaller.com/smb-audio-conference-calls.asp

Vendor Details

Company Name

Spearline

Founded

2003

Country

Ireland

Website

www.spearline.com

Product Features

Product Features

Business Intelligence

Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

UX

Animation
For Mobile
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research

Vendor Management

Audit Management
Contact Management
Customer Database
Self Service Portal
Supplier Master Data
Transaction History
Vendor Maintained Profiles
Vendor Managed Inventory
Vendor Performance Rating
Vendor Qualification Tracking

Alternatives

Alternatives

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