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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Conext unifies recruiting, retention, and placement for career colleges and training institutions in one AI-first platform—tracking each student from the first inquiry to the first day on the job. Conext excels at empowering your data and workflows with AI. Voice-to-voice VAI agents handle live inbound and outbound calls, Chat gives applicants and students instant answers, and Prep assembles job-ready resumes straight from a learner's coursework. Conext One adds a staffed call console with intelligent routing, recording, and spam detection, while SMS, email, and survey outreach keep prospects and enrollees moving automatically. Everything else a school needs is built in: lead conversion, student and lead management, financial aid estimates, scheduling, attendance, externship and timesheet tracking, and a self-service Student Portal—plus the Career Book for graduate outcomes and live reporting dashboards across every team.

Description

Survox IVR offers a cost-effective and automated solution for conducting interactive surveys aimed at gathering data on customer experiences, market research, and opinion polling. It enables swift voice-based engagement, allowing access to demographics that can exclusively participate via phone. By accommodating respondents' preferences through a selection of engagement methods, it enhances the likelihood of obtaining meaningful feedback. To prevent skewed results that reflect only the opinions of the extremely satisfied or dissatisfied, Survox automatically follows up on transactions with proactive outbound surveys. It also seamlessly combines inbound and outbound calls in interviewer queues to ensure immediate responses to callbacks. Additionally, it efficiently screens, transfers, and manages calls to optimize caller retention. Survox can also automatically schedule or perform interviews while collecting valuable post-transaction feedback, ensuring a comprehensive understanding of customer sentiments. This multi-faceted approach allows businesses to gain deeper insights into their customer interactions.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Anthology Yes 
Apple Pay Yes 
Braintree Yes 
Canvas Yes 
FAME Financial Aid Yes 
GoodHire Yes 
LeadSquared Yes 
PayPal Yes 
Venmo Yes 
Zoom Yes 
iLovePDF Yes 

Integrations

Anthology No 
Apple Pay No 
Braintree No 
Canvas No 
FAME Financial Aid No 
GoodHire No 
LeadSquared No 
PayPal No 
Venmo No 
Zoom No 
iLovePDF No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Conext

Founded

2019

Country

United States

Website

www.conext.me/

Vendor Details

Company Name

Enghouse Insights

Founded

1984

Country

United States

Website

www.enghouseinsights.com/products/survox-collect-analyze-succeed/

Product Features

Product Features

IVR

Call Center No 
Call Logging No 
Call Recording No 
Call Routing No 
Multiple Scripts No 
Phone Key Input No 
Survey Management No 
Text to Speech No 
Voice Customization No 
Voice Mail No 

Survey

Custom Survey URLs No 
Data Analysis Tools Yes 
Email Marketing Yes 
Mobile Survey No 
Offline Response Collection No 
Paper Survey No 
Question Branching No 
Question Library No 
Site Intercept Survey No 
Skip Logic No 
Supports Audio / Images / Video No 

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