Average Ratings 0 Ratings
Average Ratings 1 Rating
Description
Conext unifies recruiting, retention, and placement for career colleges and training institutions in one AI-first platform—tracking each student from the first inquiry to the first day on the job.
Conext excels at empowering your data and workflows with AI. Voice-to-voice VAI agents handle live inbound and outbound calls, Chat gives applicants and students instant answers, and Prep assembles job-ready resumes straight from a learner's coursework. Conext One adds a staffed call console with intelligent routing, recording, and spam detection, while SMS, email, and survey outreach keep prospects and enrollees moving automatically.
Everything else a school needs is built in: lead conversion, student and lead management, financial aid estimates, scheduling, attendance, externship and timesheet tracking, and a self-service Student Portal—plus the Career Book for graduate outcomes and live reporting dashboards across every team.
Description
ICTContact is a sophisticated contact center solution that offers features such as predictive and progressive dialing, an IVR studio, multi-tenant capabilities, and white-label support. This software excels in automating both inbound and outbound call center operations, allowing for efficient campaign scheduling, answering machine detection (AMD), do-not-call (DNC) compliance, and automated press 1 telemarketing, all while providing real-time call tracking and control. Additionally, ICTContact comes equipped with a WebRTC-based web phone and an agent panel, along with comprehensive CRM integration options through REST APIs, ensuring a seamless user experience. Its robust functionalities make it an ideal choice for businesses looking to enhance their customer interaction strategies.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Anthology
Yes
Apple Pay
Yes
Braintree
Yes
Canvas
Yes
FAME Financial Aid
Yes
GoodHire
Yes
ICTBroadcast
No
LeadSquared
Yes
PayPal
Yes
Venmo
Yes
Integrations
Anthology
No
Apple Pay
No
Braintree
No
Canvas
No
FAME Financial Aid
No
GoodHire
No
ICTBroadcast
Yes
LeadSquared
No
PayPal
No
Venmo
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$1500 one-time
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
Yes
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Conext
Founded
2019
Country
United States
Website
www.conext.me/
Vendor Details
Company Name
ICTInnovations
Founded
2006
Country
Pakistan
Website
www.ictontact.com
Product Features
Product Features
Call Center
Blended Call Center
Yes
Call Logging
No
Call Recording
Yes
Call Scripting
No
Campaign Management
Yes
Database
No
Escalation Management
No
IVR / Voice Recognition
Yes
Inbound Call Center
Yes
Manual Dialer
No
Outbound Call Center
No
Predictive Dialer
No
Progressive Dialer
Yes
Queue Management
No
Real-time Chat
Yes
Reporting/Analytics
Yes
IVR
Call Center
Yes
Call Logging
Yes
Call Recording
No
Call Routing
Yes
Multiple Scripts
Yes
Phone Key Input
Yes
Survey Management
Yes
Text to Speech
Yes
Voice Customization
No
Voice Mail
Yes