Average Ratings 2 Ratings
Average Ratings 0 Ratings
Description
Enterprise Power. No Complexity. Free Setup. Live in Under 30 Days.
Conexis VMS is built for staffing agencies, MSPs, and mid-market companies ready to move beyond manual workforce management - and for enterprise organizations making the switch to a modern, API-first, AI-powered VMS.
Trusted by leading staffing firms, MSPs, and corporate enterprises across North America and the UK, Conexis is recognized by Staffing Industry Analysts, Everest Group, and Ardent Partners as one of the most innovative leaders in the VMS industry. Our modern tech stack makes Conexis the most flexible, cost-effective, and easy-to-use VMS available today.
Description
NiCE CXone Mpower Workforce Management is an intelligent workforce planning solution built for modern contact centers. It uses AI-powered forecasting and scheduling to align staffing with real customer demand. The platform adapts in real time, adjusting plans based on volume changes, shrinkage, and agent availability. Automated workflows reduce administrative effort for managers and planners. CXone Mpower WFM supports omnichannel operations, including voice and digital interactions. Agents benefit from flexible, self-service scheduling that improves engagement and adherence. Long-term planning tools help organizations prepare for evolving customer needs. Mobile access gives agents better visibility and control over their schedules. The solution is part of the broader CXone Mpower AI platform, ensuring seamless integration with CX operations. Together, these capabilities enable smarter workforce decisions and improved service outcomes.
API Access
Has API
API Access
Has API
Integrations
Bullhorn
Call Coach AI
Dayforce
Groov
Haiku
Inbenta Search
NiCE Employee Engagement Manager (EEM)
Oracle ADF Faces
Oracle APEX
Oracle APM
Integrations
Bullhorn
Call Coach AI
Dayforce
Groov
Haiku
Inbenta Search
NiCE Employee Engagement Manager (EEM)
Oracle ADF Faces
Oracle APEX
Oracle APM
Pricing Details
$2,995 per month
Starting at $2,995 US for up to 6m in annual spend.
% of spend after you reach $6M.
No cost implementation
Open API makes integrations fast and easy
No cost for training or ongoing support
% of spend after you reach $6M.
No cost implementation
Open API makes integrations fast and easy
No cost for training or ongoing support
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Conexis VMS
Founded
2013
Country
United States
Website
www.conexisvmssoftware.com
Vendor Details
Company Name
NiCE
Founded
1986
Country
United States
Website
www.nice.com/products/workforce-management
Product Features
Human Resources
360 Degree Feedback
Applicant Tracking
Attendance Management
Benefits Management
Career Development Planning
Compensation Management
Compliance Management
Employee Database
Employee Lifecycle Management
Onboarding
Payroll Management
Performance Management
Recruiting Management
Self Service Portal
Succession Planning
Time & Attendance Management
Time Off Management
Timesheets
Training Management
Procurement
Asset Management
Auction Management
Bid Management
Budget Management
Catalog Management
Contract Management
Inventory Management
Invoice Processing
PunchOut
Purchase Order Management
Receiving
Requisitions & Approvals
Sourcing Management
Spend Management
Supplier Management
Vendor Management
Audit Management
Contact Management
Customer Database
Self Service Portal
Supplier Master Data
Transaction History
Vendor Maintained Profiles
Vendor Managed Inventory
Vendor Performance Rating
Vendor Qualification Tracking
Workforce Management
Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce
Product Features
Workforce Management
Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce
Workforce Optimization (WFO)
Interaction Analytics
Liability Recording
Performance Management
Quality Management
Real-time Guidance
Reporting
Speech Analytics
Surveying
Workforce Management
eLearning