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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Suite represents a revolutionary approach to Front Office Solutions, integrating essential components like CRM, order management, e-commerce catalogs, and social networking into a single platform. It is designed for the modern, interconnected environment, leveraging Web 2.0 technologies to facilitate dynamic and interactive exchanges among businesses, their clients, and various interest groups. By prioritizing openness through open standards, business models, source codes, and public APIs, Suite actively avoids customer lock-in, allowing users to maintain their existing software, connect with legacy systems, and even utilize older CRM solutions. This next-generation CRM innovation fosters the development of the Extended Enterprise, a framework where businesses collaborate not just with suppliers and customers, but also with resellers, distributors, franchisees, and agents. With the Suite platform, Extended Enterprises can effectively extend their services beyond the core business, enabling support for dealer channels, franchise networks, and affiliate marketing initiatives. This holistic approach enhances operational efficiency and drives growth across all facets of the enterprise ecosystem.

Description

Infor SmartSeries is a comprehensive software suite that merges user-friendly restaurant point of sale (POS) functionalities with broader enterprise solutions. This innovative system boasts advanced computerized technologies that enhance production automation and optimize inventory management, thereby helping to reduce expenses and elevate customer service quality. The integrated tools within SmartSeries also support seamless information flow across various settings, including restaurants, corporate offices, and franchise locations. Additionally, the systems are customizable to align with distinct operational needs, enabling each establishment to enhance efficiency tailored to its type, kitchen design, drive-through service, special menu items, and customer demands. For restaurants that experience high traffic, whether table service or quick-service, SmartSeries provides robust back-of-house capabilities that complement front-of-house POS systems, allowing for improved staff management and superior customer service. Overall, the versatility and integration of Infor SmartSeries position it as a vital asset for any restaurant aiming to thrive in a competitive market.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Concursive

Founded

2000

Country

United States

Website

www.concursive.com/concoursesuite.shtml

Vendor Details

Company Name

Infor

Founded

2002

Country

United States

Website

www.infor.com/products/smartseries

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Product Features

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

Restaurant POS

Delivery Management
Gift Card Management
Inventory Management
Loyalty Program
Mobile Access
Online Ordering
Order Management
Reporting/Analytics
Separate Checks
Split Checks
Table Management
Tips Management

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