Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Suite represents a revolutionary approach to Front Office Solutions, integrating essential components like CRM, order management, e-commerce catalogs, and social networking into a single platform. It is designed for the modern, interconnected environment, leveraging Web 2.0 technologies to facilitate dynamic and interactive exchanges among businesses, their clients, and various interest groups. By prioritizing openness through open standards, business models, source codes, and public APIs, Suite actively avoids customer lock-in, allowing users to maintain their existing software, connect with legacy systems, and even utilize older CRM solutions. This next-generation CRM innovation fosters the development of the Extended Enterprise, a framework where businesses collaborate not just with suppliers and customers, but also with resellers, distributors, franchisees, and agents. With the Suite platform, Extended Enterprises can effectively extend their services beyond the core business, enabling support for dealer channels, franchise networks, and affiliate marketing initiatives. This holistic approach enhances operational efficiency and drives growth across all facets of the enterprise ecosystem.
Description
The premier fully hosted solution continues to be the preferred choice among large independent office product dealers. Progress business software, recognized as the industry’s first fully hosted solution, has sustained its status as the go-to system for sizable independent dealers. This comprehensive business management solution is designed to cater to the diverse needs of dealers, distributors, and resellers alike. There is no necessity to merge different platforms, as Progress offers a complete end-to-end system that empowers dealers to efficiently oversee their expanding office supplies business at every operational phase. Integrated eCommerce features allow for a smoother engagement with online customers, enhancing overall efficiency. Users benefit from access to a vast network of hundreds of manufacturers, wholesalers, distributors, and retailers globally. Furthermore, the system is capable of generating and handling orders in both EDI and XML formats, which automates transactions and ensures that your business operates with optimal speed. With Progress, you can truly streamline your operations and focus on growth.
API Access
Has API
No
API Access
Has API
No
Integrations
Kynection KIM
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Concursive
Founded
2000
Country
United States
Website
www.concursive.com/concoursesuite.shtml
Vendor Details
Company Name
ECI Solutions
Founded
1999
Country
United States
Website
www.ecisolutions.com/en-gb/products/progress/
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
Yes
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
Yes
Lead Scoring
Yes
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
Yes
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
Yes
Product Features
Business Management
Billing & Invoicing
No
CRM
No
Employee Management
No
Financial Management
No
Inventory Management
No
Marketing Management
No
Order Management
No
Point of Sale (POS)
No
Project Management
No
Purchasing
No
Scheduling
No
Time & Expense Tracking
No
Training Management
No
Vendor Management
No