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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Conciergr serves as an AI receptionist on WhatsApp, tailored for tuition centres, swim schools, dance studios, and similar small enterprises that offer classes. It efficiently handles customer inquiries through the business's existing WhatsApp number by utilizing details from their Google Docs and Sheets, such as fees, schedules, availability, and policies. Staff members can observe these conversations and intervene as necessary, while any inquiries that the assistant cannot address are seamlessly directed to the team for resolution. Additionally, optional features are available to re-engage with inquiries that have gone silent, gather trial-class booking information via chat, and email these requests to team members, as well as send reminders, solicit Google reviews, and monitor the sources and status of inquiries. The system accommodates both text and voice-note inquiries, ensuring that responses are documented in relation to their original sources. Subscription pricing begins at £49 per month, with a 30-day trial of the complete plan requiring a payment card upon registration. Furthermore, users should note that Meta's WhatsApp messaging fees are billed separately from the subscription cost. Overall, Conciergr streamlines communication for businesses, enhancing customer engagement and operational efficiency.

Description

Sami serves as an AI receptionist tailored for vacation rental hosts and property managers, developed by TheReach.ai in Málaga. This innovative platform efficiently manages guest interactions through various channels such as phone calls, WhatsApp (utilizing Meta's Business API), website chat, and Google reviews, all from a centralized dashboard that operates around the clock and supports over 100 languages. Sami seamlessly integrates with property management systems like Hostaway, Beds24, Smoobu, and iGMS to verify real-time availability, provide rate quotes, and facilitate direct bookings during guest conversations. Hosts have the flexibility to personalize responses for each property by incorporating their own FAQs and house rules into the system. What distinguishes TheReach is its two standout features: each evening, Sami delivers a concise 90-second voice briefing to property managers, summarizing the day's guest activities and highlighting any urgent matters. Additionally, through the Claude MCP integration, managers can link their TheReach data to Claude Desktop, enabling them to pose straightforward questions regarding call trends, potential conversion obstacles, and guest inquiries that remain unanswered. The platform adheres strictly to GDPR regulations, ensuring that user data is handled securely and responsibly. This commitment to privacy helps build trust between hosts and guests, further enhancing the overall experience.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Beds24 No 
Google Docs Yes 
Google Sheets Yes 
Hostaway No 
Smoobu No 
WhatsApp Yes 
iGMS No 

Integrations

Beds24 Yes 
Google Docs No 
Google Sheets No 
Hostaway Yes 
Smoobu Yes 
WhatsApp No 
iGMS Yes 

Pricing Details

£49/month
Front Desk is £49/month, month-to-month, with unlimited conversations and no setup fee. Optional modules are £29/month each; Everything is £149/month. Annual billing gives two months free. New customers get a 30-day Everything-plan trial; a card is required at signup, and the first charge is after the trial unless canceled. Prices exclude applicable taxes. Meta bills WhatsApp platform fees directly to the customer’s Meta account.
Free Trial Yes 
Free Version No 

Pricing Details

€49/month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

LONUT

Founded

2023

Country

Singapore

Website

conciergr.com

Vendor Details

Company Name

TheReach.ai

Founded

2023

Country

Spain

Website

www.thereach.ai

Product Features

Product Features

Vacation Rental

Contact Management No 
Fee / Commission Management No 
Guest Reviews / Ratings No 
Housekeeping Management No 
Lead Management No 
Owner Statements No 
Payment Processing No 
Property Database No 
Reservations Management No 
Vendor Management No 
Work Order Management No 

Alternatives

No Alternatives

Alternatives

Smoobu Reviews

Smoobu

Smoobu GmbH