Average Ratings 2 Ratings
Average Ratings 0 Ratings
Description
Compliance Training Group has successfully trained countless employees for a diverse range of employers across North America. Our training solutions are designed to mitigate the risks and costs associated with unethical, illegal, or irresponsible actions by employees in the workplace. The online training offered by Compliance Training Group provides a convenient way to fulfill your state’s compliance obligations. Our highly-regarded, self-paced courses for supervisors and employees empower learners to complete the training at their own pace within a month! Recently, we have introduced eLearning courses focusing on Sexual Harassment Awareness tailored for executives, supervisors, and staff members. We provide comprehensive two-hour sexual harassment training sessions that comply with specific state regulations, including California (SB 1343, U.S. Government Code 12950.1), Maine (Maine Revised Statute, Title 26, Section 807), and Connecticut (General Statutes, Section 46a-54 (15) (B) and 46a-54-204), in addition to a general two-hour course applicable to all other states. This ensures that organizations can maintain a respectful and compliant workplace environment.
Description
ServiceSkills is a comprehensive eLearning platform that provides a carefully selected array of soft skills training courses aimed at enhancing employee performance. Featuring hundreds of modules on customer service, team collaboration, management training, and creating a respectful workplace, this solution is enriched with quizzes, feedback on answers, and reminders of essential points. A powerful administrative management system allows supervisors to assign courses, track progress, and identify areas needing improvement. You can request a demo code to see how it can benefit your organization. It’s important to acknowledge that your team members strive to excel in their roles, but exceptional interpersonal skills do not develop on their own. ServiceSkills equips your workforce with an extensive range of soft skills, including customer service proficiency, customer success strategies, effective business writing, best practices for online meetings, workplace respect, team building techniques, email etiquette, conflict resolution strategies, internal customer relations, foundational selling skills, ethics training, diversity awareness, and ways to tackle harassment and bullying, as well as mentoring skills. By investing in this training, you can foster a more capable and cohesive team.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$2990.00/year
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Compliance Training Group
Founded
2004
Country
United States
Website
compliancetraininggroup.com
Vendor Details
Company Name
ServiceSkills
Country
United States
Website
www.serviceskills.com
Product Features
Compliance Training
Multiple Locations / Departments
Online / Self-Paced
Anti-Bribery Training
Certification Management
Conflicts of Interest Training
Content Builder
Customer Service Standards
Customizable Branding
Diversity Training
Fair Disclosure
Federal / State Regulation Compliance
Gamification
Harassment / Discrimination Training
Industry-Specific Courses
Instructor-Led Training
Interactive Quizzes
Progress Tracking
Reporting / Analytics
Role-Specific Versions
Security / Privacy Training
Text / Email Reminders
Workplace Safety
Diversity Training
Completion Certificates
Customizable Branding
Customizable Training Courses
Interactive Quizzes
Online / Self-Paced
Progress Tracking
Real-Life Scenarios
Text / Email Reminders
Sexual Harassment Training
Completion Certificates
Customizable Branding
Federal / State Regulation Compliance
Industry-Specific Courses
Interactive Quizzes
Multiple Locations / Departments
Online / Self-Paced
Progress Tracking
Real-Life Scenarios
Role-Specific Versions
Text / Email Reminders
Product Features
Course Authoring
Content Import / Export
Course Publishing
Gamification
Instructor-Led Courses
Interactive Content
PowerPoint Conversion
Self-Paced Courses
Storyboarding
Template Management
Test / Quiz Creation
Video Management
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Training
Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Built-in LMS
Certification Management
Corporate / Business
Learner Portal
Mobile Learning
Simulation
Synchronous Learning
Training Companies
eCommerce