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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Compass is an innovative platform for digital adoption and user guidance that assists organizations in navigating complex software systems through the use of AI-driven help, interactive walkthroughs, and organized knowledge resources. This tool empowers businesses to develop detailed application walkthroughs that demystify intricate processes by directing users through tasks seamlessly within digital applications, promoting uniform execution while minimizing mistakes. These customized walkthroughs cater to various needs, including onboarding, training, and operational workflows, enabling users to swiftly master the navigation of enterprise software without the need for extensive manual guidance. Additionally, Compass facilitates the creation of centralized knowledge bases that house articles, documentation, and user manuals, allowing both employees and customers to access valuable self-service support whenever necessary. By fostering a more intuitive learning experience, Compass ultimately enhances overall productivity and user satisfaction within organizations.

Description

StepsKit is an AI-powered no-code product onboarding and feature adoption platform designed to help SaaS companies improve user engagement, onboarding success, and product education directly within their applications. The platform allows teams to create interactive in-app tours, onboarding walkthroughs, feature announcements, and contextual support experiences without requiring developers or engineering resources. AI-generated tour capabilities enable users to describe workflows in plain language and automatically generate editable onboarding flows complete with suggested steps and content. StepsKit helps businesses guide users toward key activation moments by displaying contextual tooltips, hints, walkthroughs, and support messages exactly where users need assistance within the product interface. The platform supports advanced targeting rules based on user plans, roles, URLs, behaviors, and custom attributes so organizations can personalize onboarding and communication experiences for different customer segments. Persistent in-app hints and support guides help reduce repetitive support tickets by providing users with self-serve assistance directly inside the application. Teams can also create feature adoption campaigns that highlight newly released functionality and encourage users to explore tools they may have previously overlooked. The platform includes built-in templates, AI content suggestions, analytics dashboards, and engagement tracking that help businesses quickly launch onboarding experiences and monitor completion rates without starting from scratch.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

$120 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Compass

Country

United States

Website

icompass.io

Vendor Details

Company Name

Crown Road Software

Website

www.stepskit.com

Product Features

Digital Adoption Platforms

Audience Segmentation
Content Creation
Contextual Guidance
Data Validation
In-App Training
Launch Management
Multi-Language
Self Service Tools
Surveys & Feedback
User Onboarding

Product Features

Digital Adoption Platforms

Audience Segmentation
Content Creation
Contextual Guidance
Data Validation
In-App Training
Launch Management
Multi-Language
Self Service Tools
Surveys & Feedback
User Onboarding

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Alternatives

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