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support

Description

Compass is an innovative platform for digital adoption and user guidance that assists organizations in navigating complex software systems through the use of AI-driven help, interactive walkthroughs, and organized knowledge resources. This tool empowers businesses to develop detailed application walkthroughs that demystify intricate processes by directing users through tasks seamlessly within digital applications, promoting uniform execution while minimizing mistakes. These customized walkthroughs cater to various needs, including onboarding, training, and operational workflows, enabling users to swiftly master the navigation of enterprise software without the need for extensive manual guidance. Additionally, Compass facilitates the creation of centralized knowledge bases that house articles, documentation, and user manuals, allowing both employees and customers to access valuable self-service support whenever necessary. By fostering a more intuitive learning experience, Compass ultimately enhances overall productivity and user satisfaction within organizations.

Description

Scribe is a workflow automation and documentation tool designed to help teams work faster and smarter. It instantly records workflows and turns them into polished, step-by-step guides using AI. Instead of spending hours writing documentation, users can create SOPs, training materials, and help guides in minutes. Scribe makes sharing easy by allowing guides to be embedded directly where teams already collaborate. Interactive walkthroughs help employees and customers complete tasks accurately the first time. The platform also analyzes how work gets done across tools and teams. AI-driven insights highlight opportunities to improve efficiency and consistency. Scribe significantly reduces onboarding and training time for new hires. It also improves procedure compliance and minimizes errors. With enterprise-grade security and compliance, Scribe scales from small teams to large organizations.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Aircall No 
Google Chrome No 
Microsoft Edge No 

Integrations

Aircall Yes 
Google Chrome Yes 
Microsoft Edge Yes 

Pricing Details

$120 per month
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Compass

Country

United States

Website

icompass.io

Vendor Details

Company Name

Scribe

Founded

2019

Country

United States

Website

www.scribe.com

Product Features

Digital Adoption Platforms

Audience Segmentation No 
Content Creation No 
Contextual Guidance No 
Data Validation No 
In-App Training No 
Launch Management No 
Multi-Language No 
Self Service Tools No 
Surveys & Feedback No 
User Onboarding No 

Product Features

Screen Recording

Annotations / Drawing No 
Audio Capture No 
Backup No 
Collaboration Tools No 
File Sharing No 
Multi-Screen Recording No 
Screen Capture No 
Speech-to-Text No 
Video Editing No 
YouTube Uploading No 

Work Instructions

Branding & Style Sheets No 
Content Management System No 
Drag and Drop No 
Dynamic Tags No 
Employee Feedback No 
Guide Approval Workflows No 
Media Editor No 
Multi-Brand Publishing No 
Rich Text Editor No 
SSO (SAML) No 
Translations No 
User Management No 
Version Control No 

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