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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Our phone system is unique in that it offers four backups across two servers located on both coasts of the country, ensuring seamless operation. In the event of an emergency, phone numbers will automatically redirect to alternative sites or employee mobile phones, guaranteeing complete reliability. Voice Carrier's phone systems are designed to enhance employee engagement, boost customer satisfaction, facilitate improved internal communication, lower expenses, and increase overall efficiency and productivity. Since 2007, Voice Carrier has been at the forefront of innovative business phone services. Our commitment to delivering a superior and unified telecommunications experience is the driving force behind our mission. We take pride in our determination to meet and exceed customer expectations. Our phone service not only costs less than traditional options but also allows us to pass those savings directly to our clients. This approach offers a more effective way to connect while significantly reducing costs. The combination of our cutting-edge technology, authentic customer interaction, and steadfast dedication to quality sets us apart from the competition. We strive to continually enhance our offerings to ensure they align with the evolving needs of businesses everywhere.

Description

Imagine your customers being able to communicate with you in a seamless way. All communication channels, including SMS, chat, messaging, social media, and SMS, are now integrated in one interface that aims to simplify communication. We have a lot more in store for you. Register now to be the first to receive Flex. Flex by Vonix allows you to chat, call, text, message, and socialize with your business profile using one mobile app. All your business phone features will be available to you from your mobile phone, just as if it were in the office. You can text or message customers and also transfer entire conversations using the internal collaboration features. Keep everyone updated by syncing conversations to customer records. Access business calling features like interactive voice menus, day/night mode, voicemail transcription & more. Customers can communicate with you via their preferred method to improve customer satisfaction and speed up resolutions.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

AgencyZoom No 
Filevine No 
QQCatalyst No 
Vertafore AMS360 No 

Integrations

AgencyZoom Yes 
Filevine Yes 
QQCatalyst Yes 
Vertafore AMS360 Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$29.99 per user per month
per user, per month on annual billing plus taxes & fees monthly billing $34.99/user
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Voice Carrier

Founded

2007

Country

United States

Website

www.voicecarrier.com

Vendor Details

Company Name

Vonix

Founded

2019

Country

United States

Website

www.vonix.io

Product Features

Business VoIP

Call Parking Yes 
Call Recording Yes 
Contact Management Yes 
Encryption Yes 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking Yes 
Unified Communications Yes 
Voice Quality Enhancement Yes 

Product Features

Business Phone Systems

Call Logging Yes 
Call Monitoring Yes 
Call Recording Yes 
Call Routing Yes 
Employee Directory Yes 
IVR / Voice Recognition Yes 
Mobile Access Yes 
Virtual Call Center Yes 
Web Conferencing Yes 

Business VoIP

Call Parking Yes 
Call Recording Yes 
Contact Management Yes 
Encryption Yes 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking Yes 
Unified Communications Yes 
Voice Quality Enhancement Yes 

Cloud PBX

Call Recording Yes 
Call Routing Yes 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking Yes 
Virtual Extensions Yes 
Web Conferencing Yes 

Unified Communications

Audio / Video Conferencing Yes 
Calendar Management Yes 
Call Recording Yes 
Call Routing Yes 
Chat / Messaging Yes 
Fax Management Yes 
File Sharing Yes 
Mobile Access Yes 
Multi-User Collaboration Yes 
Voice Mail Yes 

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