Average Ratings 20 Ratings
Average Ratings 0 Ratings
Description
Community is a trusted conversational marketing channel that connects Leaders--entrepreneurs, small businesses, media companies, and brands--to their Members, all via SMS text messaging.
Community has witnessed more than 3 billion text exchanges between its Leaders, and their Members. Clickthrough rates were 59% and 95% respectively.
Texting with your audience can translate into action, impact and brand loyalty. Why? Why?
You can send anything you can in a text message through Community. You can share photos, videos and audio notes. You can segment by age, location, interests, and many other features.
Learn why thousands of entrepreneurs, small businesses, artists, and brands use Community for texting with their audience. Get your number now.
Description
The SkySwitch white label Business SMS and Business MMS solution encompasses all the essential features necessary for providing your customer base with a single business number capable of handling both voice and text communications. With this solution, end users have the ability to send and receive messages from various extensions or standard 10-digit local and long-distance numbers. They can communicate with colleagues, clients, and departments using a professional identity, even when utilizing personal devices. Users can conveniently reply to incoming messages through a mobile app, desktop application, or via email. The platform allows for seamless messaging across different devices, such as smartphones, tablets, and computers, fostering improved collaboration by ensuring communication occurs within a unified text thread. Furthermore, users can share images, videos, and files effortlessly. Many business owners recognize the significance of SMS in acquiring leads and engaging customers, with a notable number already incorporating it into their practices. However, the majority of SMS interactions are typically conducted through a business manager's personal mobile phone, lacking proper integration with their business operations. This presents an opportunity for businesses to streamline their communication processes and enhance customer engagement through a dedicated SMS solution.
API Access
Has API
Yes
API Access
Has API
No
Integrations
ActBlue
Yes
CASH+ Call Recording Software
No
ChatGPT
Yes
Datagate Telecom Billing
No
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
IntegriBill
No
Klaviyo
Yes
Mailchimp
Yes
Salesforce Agentforce Marketing
Yes
Integrations
ActBlue
No
CASH+ Call Recording Software
Yes
ChatGPT
No
Datagate Telecom Billing
Yes
HubSpot CRM
No
HubSpot Customer Platform
No
IntegriBill
Yes
Klaviyo
No
Mailchimp
No
Salesforce Agentforce Marketing
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Community
Founded
2018
Country
United States
Website
community.com
Vendor Details
Company Name
SkySwitch
Country
United States
Website
www.skyswitch.com
Product Features
Community
Content Management
No
Content Moderation
Yes
Discussions / Forums
No
Event Management
No
Group Management
Yes
Ideation / Crowdsourcing
Yes
Member Directory
Yes
Membership Management
Yes
Social Media Management
No
Website Management
No
White Label
No
Conversational Marketing
Appointment Scheduling
Yes
Audience Segmentation
Yes
Chatbot
No
Email Automation
No
Group Messaging
No
Human Handover
Yes
Lead Distribution
No
Lead Qualification
No
Mobile Messaging
Yes
Multi-Channel Communication
No
Product Recommendations
No
Video Chat
No
Customer Engagement
Analytics
Yes
Churn Management
No
Communication Management
Yes
Community Management
Yes
Content Syndication
No
Feedback Collection
No
Gamification
No
Live Chat
Yes
Video Content
No
Influencer Marketing
CRM
No
Campaign Management
Yes
Faceted Search / Filtering
No
Influencer Discovery
No
Payment Tracking
No
ROI Tracking
No
Social Media Monitoring
No
SMS Marketing
2-Way Messaging
Yes
Artificial Intelligence
No
Contact Management
Yes
MMS
Yes
Mass Texting
Yes
Message Personalization
Yes
Mobile Coupons
No
Mobile Keywords
Yes
Polls / Voting
Yes
Reporting/Analytics
Yes
Scheduled Messaging
Yes
Shortcodes
No
Text-to-Win
No
Product Features
Business Phone Systems
Call Logging
No
Call Monitoring
No
Call Recording
No
Call Routing
No
Employee Directory
No
IVR / Voice Recognition
No
Mobile Access
No
Virtual Call Center
No
Web Conferencing
No
Business VoIP
Call Parking
No
Call Recording
No
Contact Management
No
Encryption
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Unified Communications
No
Voice Quality Enhancement
No
Call Center
Blended Call Center
No
Call Logging
No
Call Recording
No
Call Scripting
No
Campaign Management
No
Database
No
Escalation Management
No
IVR / Voice Recognition
No
Inbound Call Center
No
Manual Dialer
No
Outbound Call Center
No
Predictive Dialer
No
Progressive Dialer
No
Queue Management
No
Real-time Chat
No
Reporting/Analytics
No
Cloud PBX
Call Recording
No
Call Routing
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Virtual Extensions
No
Web Conferencing
No
SIP Trunk
Automatic Fail-over Routing
No
Call Data Records
No
Caller ID
No
Disaster Recovery
No
International Numbers
No
Multiple DID Options
No
PSTN Forwarding
No
Toll-Free Numbers
No
e911
No
SMS Marketing
2-Way Messaging
No
Artificial Intelligence
No
Contact Management
No
MMS
No
Mass Texting
No
Message Personalization
No
Mobile Coupons
No
Mobile Keywords
No
Polls / Voting
No
Reporting/Analytics
No
Scheduled Messaging
No
Shortcodes
No
Text-to-Win
No