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Description
Achieve total transparency regarding engagement in digital platforms. Act decisively to provide tailored and genuine interactions throughout the complete customer experience. Equip and inform your developers. Enhance your team's effectiveness through the use of workflows and analytics. Transform digital engagement into a successful sales pipeline. Currently, your sales representatives only capture 5% of the time available to prospects during their journey. The community serves as a crucial space for decision-making. It's the environment where potential customers find your solution, where users seek answers for their assessments, and where critical buying choices are made. Common Room integrates engagement from these digital platforms, product usage, and customer information to offer insightful analytics and automated interactions that drive success throughout the entire customer journey. Leverage digital engagement as a vital component of your customer growth strategy. By merging community, product, and customer data, you can reveal valuable insights and take informed actions, ultimately enhancing your business outcomes. This interconnected approach will enable you to foster deeper relationships and enhance customer loyalty.
Description
Epsilon PeopleCloud is built on a foundation of privacy and powered by cutting-edge AI, utilizing the most comprehensive data in the industry to tailor each individual's experience, ultimately enhancing outcomes for both customers and brands. By leveraging Epsilon PeopleCloud, you can predict, activate, and validate like never before, fostering deeper connections that lead to improved business results. The platform integrates billions of online and offline intent signals through predictive AI, allowing you to understand each person's true desires and deliver tailored messages at the precise moment they're inclined to engage. You can effectively reach individuals across various devices and channels with the consistent experience they expect, thanks to an interconnected suite of products and persistent identifiers. With real-time insights, you gain a thorough and trustworthy view of your campaign's performance, enabling you to present valuable reports to your executive team. Furthermore, this comprehensive perspective on your marketing efforts allows you to link the results of your campaigns to the specific actions that generated them, providing clarity and direction for future strategies. Overall, Epsilon PeopleCloud empowers brands to forge stronger relationships with their audiences while optimizing their marketing effectiveness.
API Access
Has API
API Access
Has API
Integrations
Bevy
Discord
Discourse
FuseCommander
GitHub
Google Sheets
HubSpot CRM
Intercom
Meetup
Salesforce
Integrations
Bevy
Discord
Discourse
FuseCommander
GitHub
Google Sheets
HubSpot CRM
Intercom
Meetup
Salesforce
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Common Room
Country
United States
Website
www.commonroom.io
Vendor Details
Company Name
Epsilon
Country
United States
Website
www.epsilon.com/us/products-and-services/epsilon-peoplecloud
Product Features
Revenue Intelligence
Actionable Insights
Alerts / Notifications
CRM Interactions
Call Scoring
Conversation Intelligence
Dashboard
Email/Message Interactions
Market Intelligence
Phone Call Interactions
Pipeline Visibility
Sales Coaching
Video Call Interactions
Product Features
Customer Loyalty
CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
Personalization
A/B Testing
Abandoned Cart Saver
Account Based Marketing
Behavioral Targeting
Campaign Segmentation
Content Analytics
Contextual Targeting
Customer Profiles
Experience Management
Recommendation Engine
Website Personalization