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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

Our advanced systems intelligently collect diverse, high-quality unstructured data from numerous sources, encompassing text, audio, images, and video formats. This data is meticulously cleaned and utilized to extract valuable insights related to various products, services, attributes, brands, customer sentiments, market dynamics, and emerging trends. Leveraging our proprietary Deep Product Learning ® technology, this information is effectively synthesized and contextualized. You can utilize our enterprise-grade integrations to seamlessly incorporate your private data. Furthermore, evaluate and compare your perspective on your products and services against the competitive landscape. The platform enables powerful, AI-driven actions where you need them—through dashboards, APIs, and integrations—transforming insights into actionable strategies across PIMs, CRMs, voice assistants, chatbots, and beyond, ultimately enhancing your business decision-making processes. In doing so, your organization can stay ahead of the competition and adapt to the ever-changing market demands.

Description

Knowledge360 transcends traditional market or competitive intelligence software by serving as the pioneering Intelligence Hub. It aggregates data from an extensive array of sources available in the market, employing advanced natural language processing and machine learning techniques to automatically categorize and tag the information. With user-customizable dashboards, all the data you engage with is systematically arranged according to your preferences, ensuring that you have immediate access to everything necessary for thorough analysis. The platform also features built-in analytical tools, collaboration options, and seamless integrations with your everyday applications, enabling rapid sharing of insights throughout your organization. Unlike any other competitive intelligence tool currently available, Knowledge360 stands out as a genuine Intelligence Hub, functioning as your comprehensive resource for market and competitive intelligence across your business landscape. By centralizing this information, it enhances decision-making processes and drives strategic initiatives.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Alexa Yes 
AskNicely Yes 
Delighted Yes 
Google Sheets Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Instagram Yes 
Intercom Yes 
Jira Yes 
Looker Yes 
Magento Yes 
Microsoft Excel Yes 
Shopify Yes 
Slack Yes 
SurveyMonkey Yes 
Tableau Yes 
Trello Yes 
Typeform Yes 
YouTube Yes 
Zendesk Yes 

Integrations

Alexa No 
AskNicely No 
Delighted No 
Google Sheets No 
HubSpot CRM No 
HubSpot Customer Platform No 
Instagram No 
Intercom No 
Jira No 
Looker No 
Magento No 
Microsoft Excel No 
Shopify No 
Slack No 
SurveyMonkey No 
Tableau No 
Trello No 
Typeform No 
YouTube No 
Zendesk No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Commerce.AI

Founded

2016

Country

United States

Website

www.commerce.ai/

Vendor Details

Company Name

Cipher Systems

Founded

1996

Country

United States

Website

www.cipher-sys.com

Product Features

Qualitative Data Analysis

Annotations No 
Collaboration No 
Data Visualization No 
Media Analytics No 
Mixed Methods Research No 
Multi-Language No 
Qualitative Comparative Analysis No 
Quantitative Content Analysis No 
Sentiment Analysis No 
Statistical Analysis No 
Text Analytics No 
User Research Analysis No 

Text Mining

Boolean Queries No 
Document Filtering No 
Graphical Data Presentation No 
Language Detection No 
Predictive Modeling No 
Sentiment Analysis No 
Summarization No 
Tagging No 
Taxonomy Classification No 
Text Analysis No 
Topic Clustering No 

Product Features

Business Intelligence

Ad Hoc Reports Yes 
Benchmarking Yes 
Budgeting & Forecasting No 
Dashboard Yes 
Data Analysis No 
Key Performance Indicators No 
Natural Language Generation (NLG) No 
Performance Metrics Yes 
Predictive Analytics Yes 
Profitability Analysis No 
Strategic Planning Yes 
Trend / Problem Indicators Yes 
Visual Analytics Yes 

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