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Description
CommentGuard is an advanced moderation solution designed specifically for managing comments on Facebook and Instagram. It consolidates comments from posts and advertisements into one unified inbox, enabling users to easily like, hide, delete, block, or respond to comments. Notable features encompass real-time AI moderation, automated responses tailored from provided company data, intent detection powered by AI, pre-saved replies, and automatic reply capabilities. The platform excels at identifying and concealing inappropriate comments, spam, and other undesirable content across various languages. Furthermore, it facilitates teamwork by allowing collaboration among members without the need to share login information, thus promoting a secure and effective approach to comment management while enhancing user interaction.
Description
Intellecta utilizes your company's proprietary information and employs GPT models to address customer questions across multiple channels, including chat, social media, and email. By automating actions such as liking posts, responding to comments and direct messages, and moderating content by flagging and removing negative remarks, Intellecta significantly boosts your presence on social media, thereby safeguarding your brand's image and advertising investment. It also facilitates the extraction of real-time insights from your social media platforms, emails, and chat interactions, helping you to gain a deeper understanding of customer engagement with your brand. This capability allows for the early detection of trends and potential issues, providing a competitive edge in customer interaction strategies. Furthermore, Intellecta supports manual data input, allowing users to upload documents or enter data directly to ensure accurate knowledge integration and improved customer support. By combining automated processes with manual input, Intellecta creates a comprehensive approach to managing customer relationships effectively.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Pricing Details
$29/month
Free Trial
Free Version
Pricing Details
$99 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
CommentGuard
Founded
2024
Country
United Kingdom
Website
commentguard.io
Vendor Details
Company Name
Intellecta
Country
Portugal
Website
intellecta.io
Product Features
Content Moderation
Artificial Intelligence
Audio Moderation
Brand Moderation
Comment Moderation
Customizable Filters
Image Moderation
Moderation by Humans
Reporting / Analytics
Social Media Moderation
User-Generated Content (UGC) Moderation
Video Moderation