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Average Ratings 0 Ratings
Description
Ensure the protection and sustainability of business operations while empowering local fire and police agencies to enhance their emergency preparedness and training efforts. Develop and disseminate digital emergency pre-plans tailored for public, commercial, and residential spaces. Anticipate emergencies to conserve critical resources and minimize the downtime for your business by providing accessible emergency pre-plans throughout the entire response process. Equip teams to prepare, coordinate, and react with greater efficiency and speed. Streamline and optimize response times on a large scale. Leverage our safety preparedness technologies to craft and distribute vital digital emergency plans precisely when they are needed most. Maximize the advantages of business and public data as well as resources on a broad scale. Our solutions are designed to meet the diverse requirements of municipalities, fire services, law enforcement, and property managers in both commercial and residential sectors. Adaptable and cost-effective, our offerings grow alongside your specific needs, ensuring comprehensive support. Additionally, our user-friendly tools facilitate enhanced collaboration among response teams, fostering a more cohesive approach to emergency management.
Description
The Globitel Emergency Call Center Application (E-911) serves as a comprehensive CTI solution, empowering call-takers to manage their phone systems through an intuitive and user-friendly graphical interface built on industry standards. This interface seamlessly combines the phone system with mapping technologies, location services, and other essential resources, ensuring that critical data and tasks are readily accessible for call-takers. Additionally, the application includes a variety of reports that assist emergency call center managers in enhancing operational efficiency. Managers have the capability to design and generate customized reports which can be scheduled for automatic delivery to management. Furthermore, the application provides a web-based dashboard for call center floor managers, offering real-time insights into call traffic, agent availability, and seat occupancy, along with live performance statistics. This holistic approach not only streamlines operations but also facilitates better decision-making within emergency response teams.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
RealView
Country
United States
Website
www.realviewllc.com
Vendor Details
Company Name
Globitel
Founded
1996
Country
Jordan
Website
www.globitel.com
Product Features
EMS
Availability Indicator
Billable Items Tracking
Daily Unit Loading Analysis
Dispatch Monitoring
EMS Service Roles Time Clock
Electronic Signature
Equipment Tracking
Fleet Management
NEMSIS Compliance
Patient Database
Point-of-Service Data
Refusal Statements
Shift Management
Supply Management
Product Features
EMS
Availability Indicator
Billable Items Tracking
Daily Unit Loading Analysis
Dispatch Monitoring
EMS Service Roles Time Clock
Electronic Signature
Equipment Tracking
Fleet Management
NEMSIS Compliance
Patient Database
Point-of-Service Data
Refusal Statements
Shift Management
Supply Management