Alternatives to CommandScope

Code3 Strategist helps you use data effectively to improve your agency’s resilience and future-readiness, by helping you answer three questions: • What Is? - easily build custom reports that provide sophisticated analyses of every aspect of current and historical operations—improving efficiency and effectiveness for performance monitoring, quality improvement, budget justification and accreditation. • What Next? – Analyze historical growth and build well-supported and -documented scenarios for future workload based on anticipated changes in your service area. • What If? – evaluate alternate deployment models with precise simulation tools to identify effective strategies for handling current challenges and anticipated growth: new/relocated stations, apparatus placement, staffing, scheduling/peak units, cross-staffing, auto/mutual aid, detailed dispatch policies, street network changes and other aspects of operations. Evaluate impacts on all aspects of response time, workload, reliability and service delivery. Vivid, easily-understood graphics let you tell your story clearly and powerfully to stakeholders; all analytics support complete auditability, transparency and data exploration.

PowerDMS is your one-stop public safety workforce platform, providing a 360º approach to the problems facing law enforcement, 9-1-1, fire, EMS, and more. Simplify internal operations. Improve community engagement. Empower your employees to succeed in their jobs and in their lives. Post your openings on the public sector job board, GovernmentJobs.com, and/or use QR codes and inbound texts to screen candidates with an automated chatbot. Your recruiters will be immediately notified of the inquiry, so they can take over the chatbot conversation. Gain more training time by simplifying documentation. Our solution provides a central, standardized system for tracking field training records and onboarding. Increase confidence with a standardized training program, and bring transparency to the field training process. Simpler operations save time and headaches. So digitize your scheduling process to improve transparency and communication. Be confident your staff can access the latest policies from any device, and easily update, distribute, and track those policies from a secure, cloud-based repository. Engage your citizens. Support your officers. Tap into automated software that boosts staff morale with positive citizen feedback.

Sundance Systems Inc. offers a top-tier Computer Aided Dispatch (CAD) software that is not only rich in features but also user-friendly and built on an open architecture. This software is ideally suited for various sizes of police, fire, or emergency service departments, accommodating anywhere from 2 to 200 units, making it an essential tool for any public safety answering point. The CAD module seamlessly interacts with both the Personnel and Records Management System (RMS) software, enabling intelligent, rules-based management for police dispatch operations. Its intuitive multi-pane window design allows dispatchers to effortlessly assign safety units, monitor events, record times, and determine outcomes with the ease of a single click. Furthermore, the innovative icon representation of units facilitates immediate and clear visual identification of both available and dispatched units. Additionally, our CAD module is equipped with E911 integration for automatic call entry, capturing vital caller information such as location, number, and name with precision. With such comprehensive capabilities, Sundance Systems Inc. guarantees that public safety agencies are equipped with the tools necessary for effective dispatch management.

eSchedule is the best choice for first responders who want to move to online scheduling. It also integrates timekeeping, training records, and other online forms. The software is flexible and customizable to your specific needs. eSchedule offers 5-star customer service and is suitable for small volunteer groups as well as larger departments with hundreds of employees. Modular pricing means that you only pay for what you use. Since 2004.

In critical situations, every second is vital. GeoSafe Mobile offers user-friendly GPS tracking and CAD integration specifically designed for law enforcement, fire departments, and emergency medical services. It enables swift access to essential data and facilitates communication with units in the field. Enhance your fleet’s operational efficiency by utilizing GPS (AVL) and real-time 911-call information directly from the field. Whether for routine patrols or large-scale events, streamline your daily tasks and incident management processes. By sharing information across various CAD systems, you can decrease response times and bolster officer safety. Boost your situational awareness through effective coordination of multi-agency responses for collaborative assistance. Equip first responders with integrated mapping resources that include hydrants, storm shelters, cameras, and pre-incident protocols. With a simple tap, you can indicate that you are en route or on the scene of an incident, and your status will be automatically reflected in the CAD system, ensuring real-time updates for all relevant personnel. This seamless integration not only enhances communication but also fosters a more efficient emergency response framework.

FireWorks offers a comprehensive solution designed specifically for Fire Stations and EMS, featuring an integrated workflow that allows you to efficiently oversee all departmental requirements. This all-in-one software not only streamlines operations but also connects vital functions of a Fire Rescue Department, encompassing both Suppression and Prevention through its Pre-Plan and Inspection system. Fire crews can perform pre-plan surveys seamlessly alongside fire inspectors who carry out their routine inspections. Essential data, including emergency contact details, knox box locations, FACP placements, and recent inspection violations, can be accessed conveniently from any mobile device. Moreover, information updated during the Prevention phase of inspections and the Suppression pre-planning is instantly refreshed, ensuring all users have real-time access to the latest data. FireWorks stands out as the most cutting-edge public safety solution currently available in the market, emphasizing efficiency and collaboration in emergency management. Its dedication to innovation helps ensure that every department is equipped to meet the challenges of modern public safety effectively.

Resgrid combines multiple systems into a single comprehensive solution, encompassing workforce management, CAD, RMS, and communications. This software is completely open-source, ensuring users enjoy both peace of mind and flexibility. Being a cloud-based platform, it requires no installation, boasts an impressive uptime of over 99%, and receives regular updates. The Resgrid CAD is specifically designed for use in Fire, EMS, and Law Enforcement, allowing for efficient dispatching of personnel, roles, units, and groups. It features advanced communication tools alongside live tracking and reporting capabilities. Resgrid is also suitable for both scheduled and on-demand delivery operations, enabling users to monitor delivery vehicles through AVL and track their drop-off and completion times effectively. Additionally, Resgrid serves as an invaluable solution for Emergency Operations Centers, facilitating coordination during business and regional emergencies by providing real-time data from both the field and the community, thereby enhancing overall operational efficiency. This versatility makes Resgrid a vital tool for various organizations seeking to streamline their operations and improve situational awareness.

Deccan International has developed decision-support software applications tailored to the specific requirements of various departments, enabling Fire & EMS organizations to enhance their response efficiency, streamline resource allocation, and justify their financial plans. One of these tools, ADAM (Apparatus Deployment Analysis Module), serves as a "What if?" predictive modeling resource that leverages historical CAD data, GIS mapping information, and a sophisticated projection algorithm to forecast how changes in deployment strategies will affect response times and service availability. Additionally, LiveMUM (Live Move-Up Module) offers a real-time operational solution that equips emergency dispatchers with immediate and optimal recommendations for move-ups. Furthermore, BARB (Box-area Automated Run-card Builder) is an innovative application designed specifically to automate the creation of static run-cards, thereby saving valuable time for emergency services. Finally, DiVa (Dispatch Validator) functions as an independent backup system, ensuring operational continuity in the case of network failures or CAD system interruptions, ultimately enhancing overall reliability and service delivery in emergencies.

Assessing and planning for hazardous material risks within communities can be quite challenging. AristaTek is committed to equipping emergency planners with tools that enhance the efficiency, speed, and comprehensiveness of their vital responsibilities. Our premier product, PEAC-WMD, is a user-friendly analytical software suite that seamlessly integrates Tier II files, evaluates hazardous threats present in inventories, and simulates potential plume, explosive, and fireball hazards. Additionally, our team of in-house specialists offers detailed research briefs that delve into the analysis of specific substances. The PEAC-WMD software is crafted for on-site use, aiding First Responders in making well-informed decisions while delivering prompt operational responses for HAZMAT and CBRNE incidents when immediate knowledge is essential. In critical situations where time is of the essence, making the correct early decisions can significantly benefit the outcome as the incident progresses, ensuring the safety of responders, the community, and property. Moreover, our commitment to ongoing support means emergency planners will always have the tools they need at their fingertips.

Improve real-time situational awareness in the field to help increase response safety, reduce response times and improve operational efficiency by getting critical data into the responder’s hands while en route or on scene. Visualize your active incidents as data is provided from your dispatch system through our CAD Link. Instantly see the response status of your entire fleet as crews update their availability at the touch of a button in the field and unit locations are displayed on the AVL map. Responder360 offers total pre-incident plan management compliant with NFPA 1620. All occupancy data related to construction details, operational systems, protection features, contacts and access information can be noted and available for easy access in the field! Quickly upload a sketch or building plan and place NFPA 170 and other symbols directly on any map layer to view while responding. As soon as the data is saved in the system, it is immediately available to all users. Responder360 is the complete incident response system for first responders that runs on any device. The “all-in-one” interface enables users to quickly and easily find dispatched locations, view incident data, pre-plans, hydrant locations, other responding apparatus,

StreetWise® offers a comprehensive range of software solutions meticulously crafted for Fire and EMS services. This innovative platform ensures a seamless transition from the firehouse to the incident scene and back, featuring immediate call alerts, customizable maps powered by Google, live traffic updates, hydrant locations, tactical waypoints, and real-time unit tracking with directional icons for apparatus. Additionally, it facilitates full preplan management and allows for data sharing with neighboring departments to enhance mutual aid efforts. Users can also access preplanning information offline, which is beneficial in areas with poor cell coverage. The system supports bi-directional data exchange with selected CAD systems, ensuring full functionality for mobile data computers (MDCs) and enables data transmission to records management systems (RMS). By improving timestamp accuracy, it aids in thorough analysis related to the Standard of Cover and accreditation compliance. For incident commanders, maintaining situational awareness is crucial for achieving safe and effective outcomes, and StreetWise products are equipped with advanced mapping capabilities, premise alerts, hazard waypoints, and comprehensive hydrant data to enhance operational efficiency. The emphasis on real-time data ensures that first responders are always prepared to tackle emergencies effectively.

DataWatch911 offers immediate alerts as system demand rises, drawing attention to inefficiencies and potential issues to avert further complications. It includes pre-arrival notifications that enable Emergency Departments (EDs) to ready essential resources and facilitate communication between physicians and incoming patients. Additionally, DataWatch911 supplies analytics on EMS performance to assess staff strengths, alleviate workload disparities, and mitigate burnout among team members. The platform also features customizable performance thresholds that activate preset alerts whenever staff and resources are overextended. Users can examine, model, and analyze historical response and incident data to aid in decision-making processes, budgeting, equipment acquisitions, and determining staffing needs. This comprehensive approach not only streamlines operations but also enhances overall emergency response effectiveness.

SPERO CAD revolutionizes intricate processes with its efficient approach, facilitating smooth and frequently automated access to vital records. Both frontline staff and management can easily access comprehensive data regarding patrol activities and dispatch procedures. By equipping communication specialists, SPERO's Computer Aided Dispatch (CAD) and its cohesive suite of products enable the management of various tasks through a single, robust system. After three years of focused development, SPERO CAD reliably fulfills the stringent needs of Public Safety Answering Points (PSAPs), law enforcement agencies, Fire and Emergency Medical Services (Fire/EMS), and other safety personnel. In line with the core principles of the SPERO System, our Computer Aided Dispatch is crafted for user-friendliness and rapid comprehension. Adopting an engaging learning model, users can swiftly understand CAD essentials, and our extensive training program is designed to be completed within just two days, ensuring that all personnel are well-prepared to utilize the system effectively. Furthermore, the intuitive design of SPERO CAD encourages ongoing user engagement and proficiency, leading to enhanced operational effectiveness in public safety services.

FirstResponse911 bridges data gaps between public safety agencies. For agencies that share borders or regularly work together, it is necessary to share information on calls for service to provide the timeliest and best response. In these situations, sharing the initial call information quickly and then providing any updates as they occur is the best way to get the response started and then augment with any additional resources as needed. With all agencies getting the same information, there is less confusion and better control of the incident response across jurisdictions. FirstResponse911 provides public safety agencies with the ability to automatically route call data to a subscribing agency based on established policies and procedures. The system enforces acknowledgment of receipt and confirms the intention to respond. When several agencies service an area, FirstResponse911 incorporates customer-defined rules to assign the call to the appropriate agency.

Fire Rescue Systems offers comprehensive fire and rescue software designed to address every aspect of emergency dispatch scenarios. Our platform is not only highly efficient but also user-friendly, making it particularly suited for urgent situations. We feature a modular system that can be customized to meet the specific needs of any department, no matter its size. With a diverse range of modules available, we can cater to a variety of requirements effectively. Each module has been meticulously fine-tuned and rigorously tested to ensure optimal performance and user satisfaction. The Mobile Responder System (MRS) is an integrated mobile application that equips users with vital run information, enables them to sign in for assignments, facilitates instant messaging with team members, and provides GPS navigation to incident locations. With MRS, responders have essential resources readily available at their fingertips. Additionally, our truck bay printers streamline the process by automating the printing of rip and run sheets, ensuring you receive critical information swiftly to expedite your response. Whether your agency is managing 200 alarms or juggling 20,000 across various jurisdictions, our Computer-Aided Dispatch (CAD) solution is robust enough to handle any operational demand seamlessly. This level of adaptability and efficiency makes Fire Rescue Systems a trusted partner in emergency response.

ImageTrend provides an integrated software solution tailored to the needs of emergency response teams. By combining incident documentation, patient care tracking, and real-time data sharing between EMS, fire, and hospital personnel, the platform ensures a seamless flow of information. It supports compliance with industry standards like NEMSIS and NFIRS, and offers powerful analytics to enhance performance, optimize scheduling, and improve patient outcomes, making it ideal for emergency services looking to improve efficiency and decision-making.

D4H was founded in 2008 by Robin Blandford, combining his background in the Coast Guard with an accomplished team of computer scientists, first responders, and emergency managers.It all started with one simple idea, “how can today’s data improve tomorrow’s performance?”. This is now how we live our lives. Driven by a talented executive team, D4H has since injected global visibility into tens of thousands of operations run by government and public safety, oil and gas, pharmaceutical, aviation, corporate, and healthcare organizations across the globe.

Symphia NowForce facilitates instant communication and improves situational awareness, leading to more effective incident management and response strategies. By utilizing cutting-edge smart devices along with robust wireless and mobile networks, organizations can swiftly adapt to unfolding events as they happen. This flexible and scalable platform promotes information exchange, centralized communication, and coordinated responses among various teams, irrespective of their geographical locations. It connects personnel and units to enable real-time insights and alert dissemination, ensuring that responses are streamlined no matter where they are needed. The platform harnesses smart technology and network capabilities for immediate interaction through video, voice, and text, fostering a seamless flow of information. It maintains a continuous 24/7 link between operations leadership, SOC command centers, security personnel, and local emergency responders. Moreover, the comprehensive view of emergency dispatch enhances situational awareness and significantly speeds up response times during crises, which is vital for effective incident resolution. In essence, Symphia NowForce not only improves communication but also transforms how organizations manage emergencies.

For those seeking enhanced power, versatility, and improved service in a mobile resource management system, InSight Mobile Data is the ideal choice. Spend a few moments discovering how we offer much more than just basic vehicle tracking, granting comprehensive visibility across your entire mobile operational landscape. Our StreetEagle solution is specifically designed for waste fleet management, integrating various tasks into a cohesive and well-supported technology platform. With MP Cloud Technologies capable of processing real-time data from StreetEagle, customers gain instant insights into their vehicles, optimizing both emergency dispatch and routine transportation operations. Additionally, LiveRoute for waste fulfills a long-standing need for companies by automating route planning and providing an online dashboard to track vehicles effectively, ensuring efficiency in daily operations. This innovative approach not only enhances fleet management but also contributes to a more streamlined workflow overall.

With CatapultEMS, you will create a robust emergency communication plan that remains transparent, centralized, and well-informed at all times, effectively connecting teachers, school sites, district officials, and law enforcement. The system allows for real-time tracking of students, efficient reunification processes, staff location check-ins, and management of threat reports, all facilitated through a reliable cloud-based platform. Additionally, our Emergency Management System features an Anonymous Bully and Threat reporting tool that empowers students, teachers, and parents to discreetly report any concerning situations via your website. Upon submission, the designated Bully Response Team or Site Safety Team receives immediate notifications through text and email, ensuring prompt attention and action on the anonymous report. This comprehensive approach not only enhances safety but also fosters a culture of open communication within the school community.

RescueNet is a popular software suite tailored for the EMS and Fire sectors, encompassing a range of integrated applications for communication, charting, and billing that collectively support over 13 million EMS and Fire incidents each year. This solution operates on a client-server model, necessitating a dedicated server either installed on-site at the customer's location or housed within a ZOLL Data Systems data center. Among its offerings, RescueNet Dispatch stands out as an intuitive computer-aided dispatch (CAD) solution designed to enhance operational efficiency across the board. With advanced features and intelligent technology, RescueNet Dispatch significantly optimizes the call-taking and dispatching processes, consequently minimizing response times. Given the complexities of data management, it is crucial for your electronic patient care reporting (ePCR) data to be thorough, secure, and capable of delivering insights essential for effective business management. RescueNet ePCR assists medics by guiding them through the correct procedures for data collection, thereby enhancing both the speed and accuracy of the information gathered. This comprehensive approach ensures that emergency services can operate at their best, ultimately leading to improved outcomes for those they serve.

Implicit’s EMS Portal is an innovative management software that aligns seamlessly with your operational needs. Essentially, it serves as a cloud-based platform tailored for emergency medical services and medical transport. This comprehensive system consolidates essential tools required to run your organization efficiently. With features like Computer-Aided Dispatch (CAD), Vehicle Tracking System, Electronic Patient Care Reporting (ePCR), and operations management capabilities, you can effectively manage your fleet, staff, patients, and reporting, regardless of whether you operate a single ambulance or a large fleet of vehicles. Our software functions as a complete solution, offering everything that various departments might require; and if something is missing, we will customize it for you. From emergency response to inter-facility transport and routine patient delivery, our portal ensures you have all the necessary support, allowing you to concentrate on delivering the best possible care. Plus, our user-friendly interface guarantees that you and your team can adapt quickly and efficiently, enhancing your overall service delivery.

EnRoute Mobile is a comprehensive mobile CAD (Computer-Aided Dispatch) solution tailored for first responders across law enforcement, fire/EMS, and ambulance services. By providing immediate access to essential incident information, it significantly boosts response times and situational awareness. Notable features include efficient routing with turn-by-turn directions that consider road closures and hazards, real-time mapping of ongoing incidents, and information on nearby units for improved coordination. Responders have access to critical data such as cautionary notes, contact details, ingress and egress routes, and locations of hazardous materials, which aids them in making informed decisions on the ground. The system facilitates real-time communication not only with dispatch but also among various units, and it supports license scanning for quick data access. With continuous updates regarding incidents, the status of responders, and important notes, EnRoute Mobile fosters effective communication and enhances safety for all involved. Additionally, its intuitive interface accommodates various input methods, including touchscreen, keyboard, and function keys, making it accessible for all users. This adaptability ensures that first responders can operate the system efficiently, regardless of their familiarity with technology.

StatusNet911 serves as a cloud-driven platform that links hospitals, dispatch centers, and first responders to deliver real-time situational insights. By offering data on hospital resource availability, triage conditions, and system outages, it enhances the response to both routine incidents and multi/mass-casualty situations (MCIs). This system allows health facilities to receive Emergency Medical Services (EMS) incident updates instantly, enabling them to optimize their resource management during emergencies. Regular use of StatusNet911 for everyday incidents ensures that personnel are well-acquainted with the application when critical situations arise. It also generates alerts that inform relevant parties about changes in hospital statuses related to patient volume or equipment readiness. Additionally, the alert service disseminates Be On the Lookout alerts (BOLOs), All Calls, and updates concerning MCI events, ensuring that responders are well-informed. In the event of MCIs, the platform facilitates the efficient allocation of patients to vehicles and directs vehicles to the appropriate hospitals while providing real-time requests for triage and bed availability. This comprehensive communication framework is essential for effective emergency management and enhances collaboration among all involved parties.

KangRouter enhances personalized transportation by ensuring that transport requests and driver/fleet resources are consistently updated and well-organized, utilizing advanced artificial intelligence to optimize cost-efficient operations while allowing for real-time monitoring and swift responses during execution. Every day, a personalized transport service encounters a range of requests that must be fulfilled, with each request typically involving the transportation of one or more passengers between designated origins and destinations, often within fixed pickup and drop-off timeframes, along with additional personalized requirements. To meet these demands, the transport service must allocate specific resources, including drivers and available capacity in shared vehicles, all while navigating various constraints on vehicle and driver availability, such as predetermined work hours and maximum allowable work durations. This systematic approach not only improves efficiency but also enhances the overall customer experience by ensuring timely and reliable transport solutions.

It is becoming more difficult to keep up with modern firefighting and response as the world changes. National Fire and EMS agencies struggle to manage their day-today operations from Pre-Incident Planning through Response and Incident Reporting. No single platform can manage all the needs of your agency, including personnel, incident reporting, prevention, response, and incident reporting. Many platforms currently in use legacy technology and don't take advantage of cloud software benefits like flexibility and upgrades. Agencies are often stuck in older software versions and don't get the feature innovation required in these changing times. Most platforms are focused on records management and compliance, rather than ensuring first responders have all the information they need.

Emergency Reporting offers an exceptional platform designed to streamline the management of your public safety organization. Inputting high-quality data and retrieving meaningful insights has become more straightforward than ever. Our integrated Fire and EMS Software merges NFIRS and NEMSIS 3, creating a unified incident reporting system. Share your narrative, justify your funding, and enhance the safety of your teams with our robust data management tools, all while ensuring compliance and efficiency in your operations.

Regardless of whether you manage a small engine company or conduct intricate inspections, ESO Properties and Inspections can assist you in effectively managing the crucial data required for timely emergency responses. The Properties feature efficiently monitors all pre-planning components essential for the modern fire service, leading to enhanced operational effectiveness during emergencies. With tools like CAMEO look-up and information on chemicals and tanks, you can swiftly identify the substances present on-site. Additionally, insights into property, building, and occupant hierarchies, alongside historical and NFIRS incident records, grant you straightforward access to vital past data. The Inspections module offers the versatility necessary for conducting inspections ranging from basic to extensive, equipped with customizable checklists and limitless code sets to ensure that users gather all necessary data for safeguarding individuals and properties. By streamlining and improving your emergency response capabilities with a comprehensive preplan, you ensure that all vital information is readily available when it matters most. This holistic approach not only enhances safety but also fosters a more efficient response during critical situations.

The MobileEyes Suite of Applications was designed to enhance the efficiency, precision, and simplicity of conducting fire and structural safety inspections. Whether you are a Fire Marshal, First Responder, Building Inspector, or involved with Sprinkler and Alarm systems, this advanced software can optimize your workflows and improve communication. The MobileEyes Building Inspector feature allows building officials and fire department staff to efficiently manage new construction permit applications, conduct plan reviews, and carry out inspections seamlessly. By incorporating a built-in portal, the software expedites the process of permit and plan submissions while facilitating clear communication between contractors and administrative staff. The MobileEyes Inspector and Inspector+ applications permit Fire Marshals and Inspectors to carry out fire inspections tailored to meet the diverse needs of the community’s structures and various inspection requirements. Leveraging its mobile capabilities, the software empowers fire inspectors to swiftly generate comprehensive and professional inspection reports. This level of efficiency not only saves time but also enhances overall safety management within communities.

With Rescu, peace of mind is just a couple of taps away, as your personal dispatch is readily accessible. You can conveniently save up to four addresses for emergency dispatch, ensuring that responders receive your crucial information even when you're not present. This feature guarantees that you and your loved ones experience the most effective emergency response possible. In high-pressure situations, the last thing you need is the stress of explaining the circumstances to your family. Rescu alleviates this concern by automatically notifying your emergency contacts, allowing for seamless communication during crises. Additionally, caregivers can utilize our emergency alert device to keep track of elderly individuals or those with mobility challenges. Our one-touch feature is particularly favored by Deaf and Hard-of-Hearing users, as it facilitates communication without relying on auditory cues. All these capabilities are accessible through a single app, making it an affordable alternative compared to other services. With Rescu, you can confidently navigate emergencies, knowing that help is always just a tap away.

NEMT Cloud Dispatch provides efficient software solutions for Non-Emergency Medical Transportation (NEMT) providers. Our platform ensures secure EDI integration for documents and invoices, allowing you to focus on core business operations. Seamlessly acquire more trips through integration with brokerages like MTM and MAS. Our features include automated scheduling, GPS tracking, and optimized routing plans, enhancing your NEMT operations. With advanced algorithms, our software automates every aspect of your business, from dispatching to billing. Stay connected with our intuitive smartphone apps for drivers and dispatchers. Easily book rides through our interactive user interface. NEMT Cloud Dispatch is your partner in delivering reliable and efficient NEMT services.

Respond+ is a cloud-based incident management software for police, fire and EMS. You don't require local hardware or IT professionals. It works on iOS, Android, as well as browsers. Everybody in the department can use it. Everyone in the dept can use it, from the chief to volunteers, on their office, in vehicle, or personal devices. Respond+ is Software as a Service (SaaS). This means that you will pay a monthly subscription fee. We will integrate respond+ with your CAD system for no charge. Before you commit, you can test it out.

ePro Scheduler Plus is a proven online scheduling solution for workforce management that is employed by EMS and Fire Departments across the nation. Our primary goal is to save you both time and money by offering effective control over overtime, ensuring accurate scheduling and payroll, facilitating clear and prompt communication, and providing user-friendly features, allowing you to direct your attention to other vital aspects of your operation. Covering everything from staff scheduling, time tracking, and attendance management to verification tracking and document administration, ePro Scheduler Plus delivers essential tools at a competitive price point, making it an invaluable resource for your department. Additionally, our platform is designed to adapt to the unique needs of your organization, ensuring a seamless integration into your existing workflows.

Enhance the efficiency of emergency call processing, unit deployment, and communication in the field with Smart CAD. This innovative tool enables you to refine the dispatching process, automate everyday responsibilities, and ultimately facilitate quicker and more accurate incident response. Gain immediate access to vital incident data, take advantage of a user-friendly navigation interface, and ensure uninterrupted communication with other teams in the field. Smart CAD equips all field personnel with the resources necessary for successful incident resolution. Elevate your operational productivity through intuitive software designed for swift unit dispatch and effective incident management. With Smart CAD, commanders can make rapid decisions with assurance, supported by actionable data, real-time updates on incidents, unit and resource availability, and precise locations. Additionally, streamline the call-taking process, receive alerts directly from IoT devices, and automate regular tasks to further enhance your operational capabilities. This comprehensive approach ensures that every aspect of incident response is optimized for success.

RTEAM is an innovative real-time platform that empowers users to effectively set up alerts and manage exceptions. The alerts serve as instant notifications for urgent issues that require prompt action across various sectors like fieldwork, operations, and dispatch. Simultaneously, exceptions are recorded in real time for subsequent review and analysis. The platform includes a structured workflow process that ensures the timely gathering of pertinent information, which significantly boosts the quality and precision of data essential for conducting root cause analyses. Key performance indicators such as response time, turnaround time, chute time, nature of the problems, and instances of transport refusals are crucial for identifying areas where training could be beneficial. Users can seamlessly monitor exceptions as they arise and assign reason codes through a user-friendly workflow. By analyzing the aggregated results, teams can identify underlying causes and devise effective action plans to address them, ultimately improving operational efficiency and service quality. This comprehensive approach facilitates continuous improvement in processes and enhances overall effectiveness.

AngelTrack is a cloud-based software platform designed to streamline operations for ambulance services and fire service providers. By integrating critical functions like dispatch, electronic patient care reporting (ePCR), billing, crew scheduling, and fleet management into a single system, AngelTrack eliminates the inefficiencies of using multiple disconnected tools. Its real-time data access and automation capabilities help agencies improve response times, enhance patient care, and simplify administrative workflows. With its fully cloud-based architecture, AngelTrack allows personnel to access the system from any device, whether in the field, at the station, or working remotely. Crew members can efficiently manage schedules, document patient care, and track fleet readiness, while administrators gain real-time oversight of operations. Automated compliance features ensure seamless reporting to state and federal agencies, reducing errors and administrative burdens. Designed for ambulance services, fire departments, NEMT providers and hospitals. AngelTrack supports a wide range of emergency and non-emergency services, including ambulances, wheelchair vans, air medical, and fire suppression units. Its comprehensive feature set, combined with an intuitive interface and continuous updates, empowers agencies to operate more efficiently, stay compliant with industry standards, and focus on delivering lifesaving services to their communities.

Fire departments throughout North America are enhancing safety and saving lives by utilizing digital fire pre-planning and inspection tools offered by APX Data. With the APX CityScape Suite, firefighters can access fire pre-plans and inspection information anytime and from anywhere. This innovative solution allows them to quickly and effectively generate interactive, image-rich records of buildings and onsite data, thereby minimizing risks for themselves and the communities they serve. Whether it's conducting inspections or developing pre-plans, this all-in-one tool streamlines the entire process. As urban growth and technology evolve, cities require thorough and actionable data to address the complexities involved. The significance of data in the fire service cannot be overstated, as it plays a vital role in the daily responsibilities of first responders. CityScape provides an intelligent and effective method to manage various aspects, including building hazards, violations, and detailed reporting, making it the ultimate solution for all fire safety needs. In a world where information is crucial, leveraging such technology is essential for preparing for emergencies.

Enhance your Communication Center with a professional atmosphere by utilizing intuitive and easy-to-train software. This user-friendly system generates reports that can significantly improve your business operations, alleviating stress for dispatchers. One of its standout features is its paperless functionality, enabling Medics to modify CAD status from any location with internet access. Unlike traditional mobile apps, Medic can operate on any device equipped with an internet browser, permitting users to view Active Events and Appointments seamlessly. Since its inception in 2000, MRES CAD has been dedicated to serving the EMS system, providing specialized EMS CAD software tailored for medical transportation companies. Designed specifically for dispatching, MRES is an executable application built to meet the unique needs of the EMS industry. Users can easily retrieve data from MRES through a searchable index, generating dynamic reports for enhanced decision-making. Additionally, MRES empowers EMS dispatchers to input and modify call data efficiently into a centralized database supported by either a wide-area or local-area network using SQL Server, ensuring a streamlined operation. This comprehensive approach positions MRES as an indispensable tool for modern medical transportation companies.

veEDIS is a software solution developed specifically for the management of emergency departments, aimed at enhancing operational efficiency. Crafted by a group of qualified healthcare professionals including doctors and nurses, veEDIS merges hands-on emergency department knowledge with cutting-edge technological advancements, facilitating the achievement of high standards in patient care and safety. This innovative approach ensures that the software not only meets the immediate needs of medical staff but also adapts to the evolving challenges within emergency care settings.

The APX Fire RMS provides an innovative platform for first responders, law enforcement personnel, military, and building services experts to manage onsite and building data with enhanced efficiency and effectiveness. This system incorporates vital features such as NFIRS reports, inspections, mapping, pre-planning, and investigative tools for thorough assessments. Moreover, the APX Data fosters seamless coordination between various departments, which significantly enhances response times and equips first responders with the essential information to make well-informed decisions during emergencies. By streamlining the management and sharing of critical data, this all-encompassing and user-friendly solution is set to transform community safety measures for the better. In doing so, it empowers professionals to act swiftly and effectively, ultimately contributing to a safer environment for everyone.

IRIS Core is a software that supports Emergency Services and Event Managers in the on-scene operational response. IRIS centralizes data and tools into one place, allowing Incident Commanders a real-time view of the situation and allows them to coordinate teams in a safer and simpler way.

The Globitel Emergency Call Center Application (E-911) serves as a comprehensive CTI solution, empowering call-takers to manage their phone systems through an intuitive and user-friendly graphical interface built on industry standards. This interface seamlessly combines the phone system with mapping technologies, location services, and other essential resources, ensuring that critical data and tasks are readily accessible for call-takers. Additionally, the application includes a variety of reports that assist emergency call center managers in enhancing operational efficiency. Managers have the capability to design and generate customized reports which can be scheduled for automatic delivery to management. Furthermore, the application provides a web-based dashboard for call center floor managers, offering real-time insights into call traffic, agent availability, and seat occupancy, along with live performance statistics. This holistic approach not only streamlines operations but also facilitates better decision-making within emergency response teams.

Prehos offers robust digital solutions that empower paramedics and administrators to effectively coordinate and provide top-tier care. Our services encompass emergency pre-hospital care, home health services, community paramedicine, and non-urgent medical transport. By harnessing artificial intelligence, Prehos analyzes real-time data to enhance patient care. The development team invested over 700 hours collaborating with paramedics in real-world scenarios to design, improve, and perfect the Prehos system. With Prehos Care Management, managers of emergency health services and community paramedicine gain comprehensive oversight. Patient information is consolidated, and the features are crafted with a singular goal: to enable paramedics to deliver the highest quality care possible. Additionally, the platform includes a powerful mobile application compatible with both smartphones and tablets, further enhancing accessibility and efficiency in emergency care settings.

Enterprise notifications facilitate swift communication of vital information, enable response monitoring, and ensure employee safety. AlertFind from Aurea Messaging Solutions (AMS) equips you with essential communication tools for emergencies and unexpected disruptions. You can reach employees through various channels such as email, landline, mobile phone, and text message, while also allowing for their feedback. With our extensive collection of free API connectors, you can seamlessly link to numerous data sources within your organization. The proprietary platform of AlertFind ensures quick and straightforward integration with your HR systems, including Workday, Peoplesoft, Active Directory, and several others. The newly designed user interface (UI) for AlertFind offers a modern web-based experience, enhancing convenience for users. Additionally, you can benefit from improved speed, as the system is now more efficient and lightweight, providing enhanced compatibility and security for your emergency notification needs. This streamlined approach not only simplifies communication but also fosters a safer work environment.

Our innovative Phoenix EMS browser-based platform offers the most cutting-edge electronic Patient Care Reporting (ePCR) capabilities currently on the market. With a comprehensive suite of features, it encompasses everything from call specifics and fundamental patient information to medical history, assessments, interventions, document uploads, and billing details. Leveraging state-of-the-art technology, our ePCR system significantly minimizes the administrative burden on EMS professionals, who no longer have to navigate through extensive paperwork related to patient care and transport. Users can choose to submit data manually or set it up for automatic submission by the system itself. The standardized reporting capabilities create a more streamlined process for collecting and reporting EMS data, ultimately enhancing the quality of patient care. Additionally, the platform seamlessly integrates with CAD systems as well as Mobile and Fire or Police RMS systems, ensuring that critical information is readily accessible when needed. A mobile application is also available for immediate use in the field, further enhancing the efficiency of emergency medical services. As a result, EMS teams are empowered to focus more on patient care than administrative tasks.