Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
We offer more than digital signage software. We help our customers stand out from the crowd. CommandCenterHD is a SaaS solution that allows subscribers to create, schedule, and publish multimedia content to screens and tablets. The solution is suitable for all industries. It includes 24/7 support and training, as well as design and creative services.
Description
InfoCision specializes in offering a comprehensive range of traditional call center services alongside innovative training solutions. Our suite of call center tools is designed to optimize call durations, integrate various communication channels, and enhance customer satisfaction levels. We focus on improving your current call center environment by utilizing tools that automatically input customer information and demographics, evaluate incoming calls, and provide training for agents through engaging eLearning modules and simulations. Additionally, we assess quality, boost employee morale, and more, ensuring a well-rounded approach to customer service. As a premier provider of direct marketing solutions across diverse industries, InfoCision empowers clients to make strategic decisions that enhance their return on investment. From our foundational call center services to our cutting-edge training solutions, we stand as your all-encompassing marketing service provider. Explore how we can address your business's unique marketing demands, and see how InfoCision can effectively represent and elevate your brand while improving your customer interactions. With our expertise, we are dedicated to transforming your marketing strategy into a powerful tool for success.
API Access
Has API
No
API Access
Has API
No
Integrations
Facebook
Yes
Instagram
Yes
X (Twitter)
Yes
Blackboard Collaborate
Yes
Dropbox
Yes
Google Calendar
Yes
Google Docs
Yes
Google Drive
Yes
LinkedIn
Yes
Microsoft Excel
Yes
Integrations
Facebook
Yes
Instagram
Yes
X (Twitter)
Yes
Blackboard Collaborate
No
Dropbox
No
Google Calendar
No
Google Docs
No
Google Drive
No
LinkedIn
No
Microsoft Excel
No
Pricing Details
$750.00/year
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Industry Weapon
Founded
2003
Country
United States
Website
www.industryweapon.com
Vendor Details
Company Name
InfoCision Management Corp
Founded
1982
Country
United States
Website
www.infocision.com
Product Features
Content Marketing
Audience Targeting
Yes
Brand Management
Yes
Campaign Management
Yes
Categorization / Grouping
Yes
Conversion Tracking
No
Distribution Management
Yes
Editorial Calendar
No
Multi-Channel Publishing
No
Publish Scheduling
Yes
SEO Management
No
Social Media Management
No
Video Management
No
Corporate Wellness
Activity Tracking
No
Employee Portal
No
Financial Wellness
No
Gamification
Yes
Goal Setting / Tracking
No
Health Coaching
No
Health Monitoring
No
Health Risk Assessment
No
Incentive Management
No
Program Management
No
Data Visualization
Analytics
No
Content Management
Yes
Dashboard Creation
Yes
Filtered Views
Yes
OLAP
No
Relational Display
Yes
Simulation Models
No
Visual Discovery
Yes
Digital Signage
Automatic Player Updates
Yes
Content Scheduling
Yes
Media Library
Yes
Multi-Screen Support
Yes
Remote Deployment
Yes
Remote Display Management
Yes
Visual Editor
Yes
Emergency Notification
Contact Management
Yes
Geo Targeting
Yes
Mass Notifications
No
Scenario Planning
No
Templates
No
Two-Way Communication
No
Employee Communication Tools
Activity / News Feed
No
Audio / Video Conferencing
Yes
Blogs
No
Chat / Messaging
No
Employee Directory
Yes
Event Calendar
Yes
File Sharing
No
Knowledge Management
No
Newsletter Management
No
Surveys & Feedback
No
Employee Engagement
Benchmarking
Yes
Cultural Alignment
Yes
Employee Awards
Yes
Employee Guides
No
Employee Recognition
Yes
Feedback Management
Yes
Goal Management
Yes
Health & Wellness Programs
Yes
Performance Management
Yes
Pulse Surveys
No
Employee Recognition
Goals
Yes
Leaderboards / Activity Tracking
Yes
Manager-to-Peer Recognition
Yes
Mention Management
Yes
Nominations
Yes
Peer-to-Peer Recognition
Yes
Performance Management
No
Rewards Catalog
No
Rewards Points
No
Social Recognition
Yes
eCards
No
Internal Communications
App Integration
No
Blogs
No
Chat/Messaging
No
Email Management
No
Employee Directory
Yes
Event Calendar
Yes
Newsletter Management
No
Photo Gallery
No
Social Sharing
Yes
Survey Management
No
Telephony
No
Video Chat
No
Voice Chat
No
Kiosk
Activity Reservations
Yes
Digital Signature
No
License Management
No
Onsite Printing
Yes
Remote Access
No
Secure Browsing
No
Ticket / Order Fulfillment
Yes
Touch Screen
Yes
Usage Reporting
No
Virtual Keyboard
Yes
Wireless Internet Access
No
Patient Engagement
Appointment Scheduling
Yes
Care Planning
No
Collaboration
Yes
Messaging
Yes
Mobile Access
No
Patient Education
Yes
Patient Portal
No
Personal Health Record
No
Progress Tracking
Yes
Self Management
Yes
Presentation
3D Objects
No
Animations & Transitions
No
Audio Content
No
Collaboration Tools
No
Content Library
No
Customizable Templates
No
Media Library
No
Offline Editing
No
Offline Presenting
No
Screen Sharing
No
Search/Filter
No
Templates
No
Video Content
No
Safety Management
Audit Management
No
Corrective / Preventive Actions
Yes
Incident Management
No
Injury Reporting
No
Inspection Management
No
OSHA Recordkeeping
Yes
Safety Risk Assessment
No
Training Management
No
Student Engagement Platform
Communication Tools
Yes
Community Management
Yes
Event Calendar
Yes
Higher Education
Yes
Interactive Learning
No
K-12
Yes
Location Tracking
Yes
Mobile App
No
Orientation Management
No
Polls / Voting
No
Safety Management
Yes
Student Group Management
No
Team Communication
Activity / News Feed
Yes
Audio Calls
No
Calendar Management
No
Chat / Messaging
No
Discussion Threads
No
File Sharing
No
Mobile Access
No
Push Notifications
Yes
Search
No
Surveys & Feedback
No
Task Management
No
Video Conferencing
No
Product Features
Call Center
Blended Call Center
No
Call Logging
No
Call Recording
No
Call Scripting
No
Campaign Management
No
Database
No
Escalation Management
No
IVR / Voice Recognition
No
Inbound Call Center
No
Manual Dialer
No
Outbound Call Center
No
Predictive Dialer
No
Progressive Dialer
No
Queue Management
No
Real-time Chat
No
Reporting/Analytics
No
Call Tracking
CRM
No
Call Log
No
Call Recording
No
Call Routing
No
Caller Identification
No
Campaign Management
No
Conversion Tracking
No
IVR / Voice Recognition
No
Keyword Tracking
No
Corporate Wellness
Activity Tracking
No
Employee Portal
No
Financial Wellness
No
Gamification
No
Goal Setting / Tracking
No
Health Coaching
No
Health Monitoring
No
Health Risk Assessment
No
Incentive Management
No
Program Management
No
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
No
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No
Data Analysis
Data Discovery
No
Data Visualization
No
High Volume Processing
No
Predictive Analytics
No
Regression Analysis
No
Sentiment Analysis
No
Statistical Modeling
No
Text Analytics
No
Data Visualization
Analytics
No
Content Management
No
Dashboard Creation
No
Filtered Views
No
OLAP
No
Relational Display
No
Simulation Models
No
Visual Discovery
No
eLearning Authoring Tools
Content Import / Export
No
Course Publishing
No
Gamification
No
Instructor-Led Courses
No
Interactive Content
No
PowerPoint Conversion
No
Self-Paced Courses
No
Storyboarding
No
Template Management
No
Test / Quiz Creation
No
Video Management
No
Employee Communication Tools
Activity / News Feed
No
Audio / Video Conferencing
No
Blogs
No
Chat / Messaging
No
Employee Directory
No
Event Calendar
No
File Sharing
No
Knowledge Management
No
Newsletter Management
No
Surveys & Feedback
No
Employee Engagement
Benchmarking
No
Cultural Alignment
No
Employee Awards
No
Employee Guides
No
Employee Recognition
No
Feedback Management
No
Goal Management
No
Health & Wellness Programs
No
Performance Management
No
Pulse Surveys
No
Employee Monitoring
Activity Monitoring
No
Browsing History
No
Email Monitoring
No
Keystroke Recording
No
Productivity Analysis
No
Remote Control
No
Screen Activity Recording
No
Time & Attendance
No
Time Tracking
No
Employee Recognition
Goals
No
Leaderboards / Activity Tracking
No
Manager-to-Peer Recognition
No
Mention Management
No
Nominations
No
Peer-to-Peer Recognition
No
Performance Management
No
Rewards Catalog
No
Rewards Points
No
Social Recognition
No
eCards
No
Qualitative Data Analysis
Annotations
No
Collaboration
No
Data Visualization
No
Media Analytics
No
Mixed Methods Research
No
Multi-Language
No
Qualitative Comparative Analysis
No
Quantitative Content Analysis
No
Sentiment Analysis
No
Statistical Analysis
No
Text Analytics
No
User Research Analysis
No
Remote Support
Diagnostic Tools
No
File Transfer
No
Live Chat
No
Real-time Chat
No
Remote Control
No
Screen Sharing
No
Session Recording
No
Session Transfer
No
Surveys & Feedback
No
Telephony
Auto-Dialer
No
Call Center Management
No
Call Monitoring
No
Contact Management
No
IVR / Voice Recognition
No
Inbound Reporting
No
Outbound Reporting
No
Predictive Dialer
No
Telemarketing Management
No
VoIP
No
Voice & Data Integration
No