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Description
CommView is an advanced network monitoring and analysis tool tailored for LAN administrators, security experts, network developers, and even casual users who seek a comprehensive overview of the data traversing through a computer or a local area network segment. Packed with numerous intuitive features, CommView merges high performance and adaptability with an unparalleled user-friendliness that stands out in the market. This application captures every packet transmitted over the network, presenting critical details such as lists of network packets and connections, essential statistics, and protocol distribution graphs. Users can analyze, save, filter, import, and export the captured packets while gaining insights into protocol decodes down to the most fundamental layer, supporting over 100 different protocols for thorough analysis. By leveraging this wealth of information, CommView enables users to identify network issues and effectively troubleshoot both software and hardware challenges. Furthermore, the latest iteration, CommView version 7.0, has introduced on-the-fly SSL/TLS traffic decryption, enhancing its capabilities even further for those needing to secure and monitor their network communications. This enhancement signifies a significant advancement in network analysis technology, making it an invaluable tool for users seeking to maintain robust network security.
Description
Support Robotics is a smart solution for the challenge of home Wi-Fi problems, which now account for more than half of all technical support calls to internet service providers.
It combines a self-care app with remote support portal. This fills in the gaps left by existing diagnostic instruments, allowing customers and support agents to quickly solve Wi-Fi issues. It integrates with existing capabilities in your router, customer care app, or network.
Support Robotics allows your helpdesk agents access the router of the customer when broadband is down to perform diagnostics in various areas.
It allows your support agents to see things from the customer’s perspective - almost as good a site visit.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$55 - $75 /month/user
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
TamoSoft
Country
New Zealand
Website
www.tamos.com/products/commview/
Vendor Details
Company Name
Support Robotics
Founded
2017
Website
www.supportrobotics.com
Product Features
Product Features
Remote Support
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback