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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

The Crosscode CLM Platform designed for automobile dealerships serves as a comprehensive information framework that creates timely and pertinent opportunities for customer interactions, enabling dealers to effectively communicate via various channels such as calls, SMS, emails, and mobile applications. This capability empowers dealers to engage intelligently with their customers, fostering essential loyalty that ultimately enhances Repeat, Recurring, and Referral business—an approach crucial for achieving sustainability and long-term growth. By ensuring that every customer's call is answered, the platform guarantees zero missed calls, thereby maximizing business potential. Additionally, it streamlines processes such as customer identification, notifications, follow-ups, appointments, premium payments, logins, policy dispatches, and feedback collection. With this system in place, dealerships can also efficiently manage service appointments and ensure timely reminders for vehicle servicing, thus reinforcing customer satisfaction and engagement.

Description

Urban Science operates as a comprehensive data, analytics, and technology platform tailored for the automotive industry, enabling manufacturers, dealerships, agencies, and AdTech providers to navigate the complexities of the market and take decisive action. By leveraging near real-time, industry-wide vehicle sales data sourced from the Urban Science DataHub, it uncovers insights into sales performance, customer churn, competitive dynamics, network enhancement opportunities, service deficiencies, and the effectiveness of media strategies. The platform empowers teams to compare sales, market share, vehicle models, market segments, and geographical data against their competitors, while also integrating notifications into dealership CRMs when potential buyers choose alternatives, thereby enhancing follow-up, training, and marketing efficiency. Additionally, Urban Science amalgamates CRM activities with daily sales figures and defection statistics, providing a detailed view of dealership performance. Furthermore, it assists dealer groups in assessing their performance metrics and pinpointing potential areas for expansion and growth, ultimately contributing to a more informed decision-making process.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Crosscode Technologies

Founded

2012

Country

India

Website

www.crosscode.in/auto_soln.html

Vendor Details

Company Name

Urban Science

Founded

1977

Country

United States

Website

www.urbanscience.com

Product Features

Auto Dealer

Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

Product Features

Auto Dealer

Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

Alternatives

Alternatives

OneDealer Platform Reviews

OneDealer Platform

OneDealer International