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ease
features
design
support

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Description

Take control of all your Environmental, Health, and Safety data, documents, regulatory compliance processes, deadlines, and tasks with Comm-Trac™ commitment tracking software from EDM. With Comm-Trac™, you can not only stay ahead of compliance requirements but also maintain that advantage indefinitely. No matter if you're managing a small business or contributing to a larger global entity, there’s a Comm-Trac™ solution tailored to your complexity and financial plan. Explore the buttons on this page to discover more about the range of Comm-Trac™ products available. Additionally, Comm-Trac™ can assist in overseeing training programs, scheduling maintenance for equipment and facilities, ensuring tax compliance, and handling various other applications specific to your organization. The customizable features of Comm-Trac™ mean that your possibilities are virtually endless! For smaller operations facing ongoing EHS compliance hurdles, Comm-Trac™ Basic offers tools to effectively organize your obligations, create a "compliance dashboard," manage essential documents, and set up an automated reminder system to keep your business on track. Embrace the opportunity to streamline your compliance efforts and enhance your operational efficiency with Comm-Trac™.

Description

CommPeak helps contact centers improve inbound and outbound communication through cloud-based solutions that strengthen global reach and improve agent performance. With reliable, intuitive software focused on customer engagement, each product makes communication easier, driving business growth. Covering a full range of communication needs, Commpeak provides predictive dialing and omnichannel messaging for expanding customer outreach. Cloud PBX provides a flexible internet-based calling system for business communication. HLR LookUp helps identify and connect with active numbers, A–Z VoIP termination enables global calling, and DID numbers create a local presence in target markets. With over 100 CRM and other system integrations, CommPeak is easy for teams to take to. The products also provide real-time performance monitoring that increases operational visibility and helps organizations manage communication as it happens. Supported by AI insights, a tier-1 provider network, and 24/7 live support, CommPeak delivers the reliability and adaptability contact centers depend on to manage communication at scale and maintain global connectivity.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Dynamics 365 Customer Service
FYNXT
HubSpot CRM
Intercom
LXCRM
LiveAgent
Pipedrive
Salesforce
Shopify
UTIP
Zapier
Zoho CRM
monday CRM
popcorn

Integrations

Dynamics 365 Customer Service
FYNXT
HubSpot CRM
Intercom
LXCRM
LiveAgent
Pipedrive
Salesforce
Shopify
UTIP
Zapier
Zoho CRM
monday CRM
popcorn

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$75 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Environmental Data Management

Founded

1998

Country

United States

Website

www.edm-usa.com/products/

Vendor Details

Company Name

CommPeak

Founded

2012

Country

Hong Kong

Website

www.commpeak.com

Product Features

Environmental

Air Management
Auditing
Compliance Management
Document Management
Emissions Inventory
Hazardous Materials Control
Sustainability Management
Training Management
Waste Management
Water Management

Product Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Predictive Dialer

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

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