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Description
ComTec offers enterprise-level unified communications as a service (UCaaS) and phone systems that revolutionize your business communication methods. With features ranging from on-site chat to automated messaging and seamless call transfers, we equip you with essential tools to enhance customer satisfaction and boost profitability. The transport of information—be it voice, data, or video—serves as the backbone for nearly every business today. Our dedication to client satisfaction and deep industry knowledge enables you to clearly define and accomplish your communication objectives. Whether it's deploying dedicated fiber networks or overseeing disaster recovery strategies, we assist you in creating and sustaining a robust, efficient network. ComTec stands as your trusted local partner for cloud technology solutions and comprehensive business infrastructure services. We collaborate with you to craft, implement, and oversee a tailored solution that addresses your specific technology requirements. By harnessing transparency, insightful market analysis, and considerable purchasing power, we provide services that yield significant savings on a structured basis. Choose ComTec to elevate your communication strategy and maintain a competitive edge in your industry.
Description
Expo XT offers sophisticated UC Analytics that span multiple platforms and channels, enhancing communication efficiency. Whether it's addressing hunt groups, troubleshooting Auto Attendants and IVR, or analyzing user performance and agent metrics, Expo XT equips you with the critical insights necessary for making informed improvements to your voice calls, video meetings, and overall collaboration efforts. Built on Power BI, this tool seamlessly integrates with various systems including Webex Calling, Cisco UCM, UCCX, CUBE, Zoom, Teams, NICE CXone, among others. Moreover, it provides an economical pricing structure, starting at just 100 extensions, making it accessible for organizations of different sizes. With Expo XT, businesses can transform their communication strategies and drive better engagement outcomes.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Microsoft Teams
Cisco Webex Calling
HubSpot CRM
HubSpot Customer Platform
Microsoft Power BI
NiCE CXone Mpower
Zoom
Integrations
Microsoft Teams
Cisco Webex Calling
HubSpot CRM
HubSpot Customer Platform
Microsoft Power BI
NiCE CXone Mpower
Zoom
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ComTec
Country
United States
Website
comtecsystems.net
Vendor Details
Company Name
Metropolis Technologies
Country
United States
Website
www.metropolis.com
Product Features
Business Phone Systems
Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing
Unified Communications
Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail
Product Features
Unified Communications
Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail