Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Introduced in 2006, Column Case Management has emerged as the premier web-based case management solution tailored for both commercial and public sector entities. Utilizing the BMC Remedy Action Request System (ARS) as its foundation, this software empowers organizations to streamline both straightforward and intricate processes, thereby promoting adherence to best practices and standardization. Key features encompass reporting and analytics, task automation, knowledge management, service level agreements (SLAs), notifications oversight, and audit control, to name a few. Among the widely-used applications of Column Case Management are Column Case Investigative, Column Customer Service Support, and Column Records Management. This versatility and comprehensive functionality make it an invaluable tool for organizations seeking to enhance their operational efficiency.
Description
IMS serves as a robust case management solution favored by private investigators and investigative firms globally. Regardless of whether you are an independent investigator or part of a larger agency, our case management software equips you with essential tools to oversee your active investigations and maintain organization. This software allows you to document all elements related to your cases, collaborate with fellow agents, and ultimately present the final outcomes to your clients. With an advanced notification system, you will always stay informed, simplifying the management of numerous ongoing cases simultaneously. Additionally, you can utilize the integrated reporting features to create case summaries and generate printable reports that include a comprehensive log of all activities and developments. This way, you ensure that every detail of your investigation is meticulously recorded and easily accessible.
API Access
Has API
No
API Access
Has API
No
Integrations
5X
No
Pricing Details
$60000.00/one-time
Basic cost for the software plus per user licensing.
Free Trial
Yes
Free Version
No
Pricing Details
$30 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Column Technologies
Founded
1998
Country
United States
Website
www.columnit.com
Vendor Details
Company Name
Investigator Software
Country
United Kingdom
Website
www.investigatorsoftware.co.uk
Product Features
Investigation Management
Contact Management
Yes
Data Management
No
Incident Management
Yes
Reporting & Statistics
Yes
Subject Profiles
Yes
Law Enforcement
Case Management
Yes
Certification Management
Yes
Court Management
Yes
Court Management Integration
Yes
Crime Scene Management
Yes
Criminal Database
Yes
Dispatching
Yes
Evidence Management
Yes
Field Reporting
Yes
Incident Mapping
Yes
Internal Affairs Administration
Yes
Investigation Management
Yes
Scheduling
No
Product Features
Investigation Management
Contact Management
Yes
Data Management
Yes
Incident Management
Yes
Reporting & Statistics
Yes
Subject Profiles
Yes