Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Introduced in 2006, Column Case Management has emerged as the premier web-based case management solution tailored for both commercial and public sector entities. Utilizing the BMC Remedy Action Request System (ARS) as its foundation, this software empowers organizations to streamline both straightforward and intricate processes, thereby promoting adherence to best practices and standardization. Key features encompass reporting and analytics, task automation, knowledge management, service level agreements (SLAs), notifications oversight, and audit control, to name a few. Among the widely-used applications of Column Case Management are Column Case Investigative, Column Customer Service Support, and Column Records Management. This versatility and comprehensive functionality make it an invaluable tool for organizations seeking to enhance their operational efficiency.
Description
Fire Files™ serves as a comprehensive records management system specifically designed for investigations related to fire, arson, bomb threats, and police work. For more than a decade, it has been adopted by numerous municipal, county, and state agencies to streamline their investigative case management and reporting processes. Equip your investigators with the tools they need to succeed! Fire Files allows users to efficiently manage various aspects of their cases, including tracking suspects, organizing evidence, documenting narratives, and storing images, all while enabling one-click report generation. Are you a Value Added Reseller (VAR) catering to clients in the public safety or law enforcement sectors? Elevate your sales and distinguish yourself from competitors with our premier software and IT solutions, which can help you earn substantial commissions and create a reliable stream of recurring revenue by collaborating with ALBX Solutions. Furthermore, if you are affiliated with a college, university, or continuing education institution that offers programs in criminal justice, public safety, fire sciences, industrial safety, risk management, or law enforcement, you will be pleased to know that our software is available at no cost for use in computer labs and classroom settings. This presents an excellent opportunity for educational institutions to enhance their curriculum while providing students with hands-on experience in an essential area of public service.
API Access
Has API
No
API Access
Has API
No
Integrations
5X
No
Pricing Details
$60000.00/one-time
Basic cost for the software plus per user licensing.
Free Trial
Yes
Free Version
No
Pricing Details
$1597 one-time payment
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Column Technologies
Founded
1998
Country
United States
Website
www.columnit.com
Vendor Details
Company Name
Fire Files
Founded
2000
Country
United States
Website
www.firefiles.com
Product Features
Investigation Management
Contact Management
Yes
Data Management
No
Incident Management
Yes
Reporting & Statistics
Yes
Subject Profiles
Yes
Law Enforcement
Case Management
Yes
Certification Management
Yes
Court Management
Yes
Court Management Integration
Yes
Crime Scene Management
Yes
Criminal Database
Yes
Dispatching
Yes
Evidence Management
Yes
Field Reporting
Yes
Incident Mapping
Yes
Internal Affairs Administration
Yes
Investigation Management
Yes
Scheduling
No
Product Features
Fire Department
Custom Map Views
No
Equipment Tracking
Yes
Event Calendar
Yes
Facility Pre-planning Data
Yes
In-Vehicle Navigation
No
Incident Response Checklists
Yes
Pictometry Imagery
No
Scheduling
No
Search
Yes
Investigation Management
Contact Management
Yes
Data Management
Yes
Incident Management
Yes
Reporting & Statistics
Yes
Subject Profiles
Yes
Law Enforcement
Case Management
Yes
Certification Management
Yes
Court Management
Yes
Court Management Integration
Yes
Crime Scene Management
Yes
Criminal Database
Yes
Dispatching
Yes
Evidence Management
Yes
Field Reporting
Yes
Incident Mapping
Yes
Internal Affairs Administration
Yes
Investigation Management
Yes
Scheduling
Yes