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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Collectif serves as an AI-driven user research platform tailored for SaaS, streamlining the process of gathering research and analyzing feedback effortlessly. It helps unveil valuable insights hidden within support tickets, feedback submissions, sales conversations, and more, all accomplished within minutes rather than taking days. The platform analyzes various data types, including support tickets, user feedback, interviews, sales discussions, product reviews, reasons for deals, and factors leading to churn. So, how does it function? Users can either connect their existing tools or upload interview recordings to the platform. From there, it automatically generates transcripts, applies topic and sentiment labels, and provides summaries and insights through the capabilities of GPT-4. This allows users to swiftly identify challenges and opportunities, making it even more convenient to inquire directly about their data! Additionally, the ease of use fosters a deeper understanding of customer needs and enhances decision-making processes across the organization.

Description

THE WHAT: Evermuse is an AI guide that transforms customer conversations into roadmap insights, helping you create stronger products, faster. THE WHY: • Roadmapping is often slow, fragmented, and subjective. • Sales and CS calls remain a closed loop for Product teams. • Product teams end up leaning on broad AI tools and basic call notes that aren’t tailored to their needs. THE HOW: Evermuse captures Sales, CS, and Product team interactions with customers through file uploads, direct meeting recordings, and integrations with existing call recorders. It then distills those calls into the signals Product cares about (like requirements, friction points, standout quotes, and sentiment), organizing and tallying them by frequency. Evermuse compiles those signals into fully referenced opportunities your team can use in roadmap planning. Finally, Evermuse lets you query your complete dataset of customer calls with an AI-driven chat, so you can surface insights on demand.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Asana No 
Chorus by ZoomInfo No 
Gong No 
Google Business Profile Yes 
Google Meet No 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Jira No 
Linear No 
Microsoft Teams No 
Segment Yes 
Slack No 
Trustpilot Yes 
Typeform Yes 
Zapier Yes 
Zendesk Yes 
Zoom No 
monday dev No 

Integrations

Asana Yes 
Chorus by ZoomInfo Yes 
Gong Yes 
Google Business Profile No 
Google Meet Yes 
HubSpot CRM No 
HubSpot Customer Platform No 
Jira Yes 
Linear Yes 
Microsoft Teams Yes 
Segment No 
Slack Yes 
Trustpilot No 
Typeform No 
Zapier No 
Zendesk No 
Zoom Yes 
monday dev Yes 

Pricing Details

€399/month
Free Trial No 
Free Version No 

Pricing Details

$100/month
Includes 1,200 credits, enough for ~40 customer calls of 30-minutes each (i.e., 1 credit per minute of audio or video analysis)

$0.10 / credit
For every additional credit

Up to 5 users
Up to 100 employees
14-day free trial
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Collectif

Country

Poland

Website

collectif.ai

Vendor Details

Company Name

Evermuse

Founded

2024

Country

United States

Website

evermuse.com

Product Features

Product Features

Alternatives

Alternatives

FocusMap Reviews

FocusMap

Timo Schmidt