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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Collectif serves as an AI-driven user research platform tailored for SaaS, streamlining the process of gathering research and analyzing feedback effortlessly. It helps unveil valuable insights hidden within support tickets, feedback submissions, sales conversations, and more, all accomplished within minutes rather than taking days. The platform analyzes various data types, including support tickets, user feedback, interviews, sales discussions, product reviews, reasons for deals, and factors leading to churn. So, how does it function? Users can either connect their existing tools or upload interview recordings to the platform. From there, it automatically generates transcripts, applies topic and sentiment labels, and provides summaries and insights through the capabilities of GPT-4. This allows users to swiftly identify challenges and opportunities, making it even more convenient to inquire directly about their data! Additionally, the ease of use fosters a deeper understanding of customer needs and enhances decision-making processes across the organization.

Description

THE WHAT: Evermuse is an AI guide that transforms customer conversations into roadmap insights, helping you create stronger products, faster. THE WHY: • Roadmapping is often slow, fragmented, and subjective. • Sales and CS calls remain a closed loop for Product teams. • Product teams end up leaning on broad AI tools and basic call notes that aren’t tailored to their needs. THE HOW: Evermuse captures Sales, CS, and Product team interactions with customers through file uploads, direct meeting recordings, and integrations with existing call recorders. It then distills those calls into the signals Product cares about (like requirements, friction points, standout quotes, and sentiment), organizing and tallying them by frequency. Evermuse compiles those signals into fully referenced opportunities your team can use in roadmap planning. Finally, Evermuse lets you query your complete dataset of customer calls with an AI-driven chat, so you can surface insights on demand.

API Access

Has API

API Access

Has API

Screenshots View All

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Integrations

Asana
Chorus by ZoomInfo
Gong
Google Business Profile
Google Meet
HubSpot CRM
HubSpot Customer Platform
Jira
Linear
Microsoft Teams
Segment
Slack
Trustpilot
Typeform
Zapier
Zendesk
Zoom
monday dev

Integrations

Asana
Chorus by ZoomInfo
Gong
Google Business Profile
Google Meet
HubSpot CRM
HubSpot Customer Platform
Jira
Linear
Microsoft Teams
Segment
Slack
Trustpilot
Typeform
Zapier
Zendesk
Zoom
monday dev

Pricing Details

€399/month
Free Trial
Free Version

Pricing Details

$100/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Collectif

Country

Poland

Website

collectif.ai

Vendor Details

Company Name

Evermuse

Founded

2024

Country

United States

Website

evermuse.com

Product Features

Product Features

Alternatives

Alternatives