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Description

Streamline your data protection strategies by removing outdated backup silos, enabling efficient safeguarding of virtual, physical, and cloud workloads alongside ensuring rapid recovery. By processing data where it resides and utilizing applications to extract insights, you can enhance your operational efficiency. Protect your organization from advanced ransomware threats through a comprehensive data security framework, as relying on numerous single-purpose tools for disparate silos increases vulnerability. Cohesity boosts cyber resilience and addresses extensive data fragmentation by centralizing information within a singular hyper-scale platform. Transform your data centers by unifying backups, archives, file shares, object stores, and data utilized in analytics and development/testing processes. Our innovative solution for these issues is Cohesity Helios, a unified next-generation data management platform that delivers a variety of services. With our next-gen approach, managing your data becomes simpler and more efficient, all while adapting to the continuous growth of your data landscape. This unification not only enhances operational efficiency but also fortifies your defenses against evolving cyber threats.

Description

Helios serves as a platform focused on customer experience and account health, specifically tailored for B2B enterprises that require an efficient and ongoing method to gauge client sentiment. Through Helios, organizations can automate the distribution of transactional surveys, conduct NPS and CSAT initiatives, and gather insights at various points in the customer journey. The platform consolidates all feedback, assesses customer sentiments, and promptly identifies potential risks and opportunities. More than just a dashboard tool, Helios equips commercial and customer experience teams with actionable insights, enabling them to pinpoint at-risk accounts, grasp essential factors contributing to customer dissatisfaction, and recognize key moments where upselling or retention strategies can be effectively implemented. By utilizing Helios, businesses aim to minimize churn, enhance their relationships with clients, and expand revenue streams from their current customer base, ultimately fostering a healthier business ecosystem.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

Axonius
Azure Marketplace
Bocada
Cisco Kinetic
Cisco Prime Network
DobiMigrate
FlashBlade//S
Google Cloud Platform
Google Cloud VMware Engine
Io-Tahoe
Stor2RRD
Tenable One
Windocks
iomart

Integrations

Axonius
Azure Marketplace
Bocada
Cisco Kinetic
Cisco Prime Network
DobiMigrate
FlashBlade//S
Google Cloud Platform
Google Cloud VMware Engine
Io-Tahoe
Stor2RRD
Tenable One
Windocks
iomart

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Cohesity

Country

United States

Website

www.cohesity.com

Vendor Details

Company Name

Helios CX

Founded

2025

Country

Peru

Website

www.cxhelios.com

Product Features

Business Continuity

Backup Log
Backup Scheduling
Compression
Continuous Backup
Encryption
Incremental Backup
Local Server Options
Multiple System Support
Remote Server Options
Secure Data Storage
Web Access / Restoration

Cloud Workload Protection

Anomaly Detection
Asset Discovery
Cloud Gap Analysis
Cloud Registry
Data Loss Prevention (DLP)
Data Security
Governance
Logging & Reporting
Machine Learning
Security Audit
Workload Diversity

Data Center Backup

Continuous Data Protection
Deduplication
Encryption
File Archival
File Compression
Platform Agnostic
Regular Snapshots
Reporting / Analytics

Data Recovery

Web Access / Restoration
Backup Log
Backup Scheduling
Compression
Continuous Backup
Encryption
Incremental Backup
Local Server Options
Multiple System Support
Remote Server Options
Secure Data Storage

Product Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

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