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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Cognite offers Cognite Data Fusion, a versatile and secure platform for Industrial DataOps and AI that integrates, contextualizes, and operationalizes a wide array of industrial data types, including time series data, engineering diagrams, IT systems, operational technology, and unstructured information, all within a cohesive industrial knowledge framework. This platform is designed to tackle the intricacies of managing industrial data, boasting over 90 pre-built extractors and connectors that facilitate seamless data ingestion from various industrial systems. Additionally, it features automated and AI-enhanced contextualization to deepen the understanding of the interrelationships between different data types. Users benefit from user-friendly search and visualization capabilities, alongside robust governance tools such as cataloging, data lineage tracking, and secure access controls, which collectively foster trust and reliability among all stakeholders involved. By leveraging these advanced features, organizations can generate data-driven insights and analytics, empowering them to implement AI use cases efficiently on an enterprise scale.

Description

HCL IntelliService is a cutting-edge platform that utilizes AI to enhance service delivery, ultimately turning customer service into a pathway for customer success. It comes equipped with several pre-built connectors that facilitate data integration from various sources, including customer relationship management systems, sales force automation tools, and enterprise service management applications, all within multi/hybrid cloud environments. By employing state-of-the-art technologies like cognitive search, conversational AI, and workflow automation, the platform significantly elevates the customer experience while also equipping service agents with advanced tools and analytics designed to expedite resolution times. With HCL, businesses can harness the power of an AI-enhanced productivity platform, leading to a decrease in the volume of customer support calls and a faster turnaround in resolving service requests throughout the customer service lifecycle. This innovative approach not only streamlines operations but also fosters a more engaged and satisfied customer base.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS)
AS-TEG
Arena
Capgemini Intelligent Automation Platform
Google Cloud Platform
Microsoft 365
Microsoft Azure
Microsoft Teams
Microsoft Word
MixIT
NVIDIA DRIVE
Pinnacle HRMS
Radix
SAP Cloud Platform
SLB Symmetry
Salesforce
Slack
TULIP

Integrations

Amazon Web Services (AWS)
AS-TEG
Arena
Capgemini Intelligent Automation Platform
Google Cloud Platform
Microsoft 365
Microsoft Azure
Microsoft Teams
Microsoft Word
MixIT
NVIDIA DRIVE
Pinnacle HRMS
Radix
SAP Cloud Platform
SLB Symmetry
Salesforce
Slack
TULIP

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Cognite

Country

United States

Website

www.cognite.com

Vendor Details

Company Name

HCL

Website

hclindustrysaas-stage.innoraft-sites.com/intelligent-enterprise-cloud/hcl-intelliservice

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