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Description
Cognigy.AI is an enterprise-grade conversational AI platform designed to automate customer interactions across various channels, including voice and chat. Leveraging advanced natural language understanding (NLU) and large language models (LLMs), it enables businesses to create intelligent AI agents capable of delivering personalized, human-like conversations. The platform offers robust integration capabilities, allowing seamless connectivity with existing contact center and CRM systems to enhance customer experience orchestration. With features like Agentic AI, Cognigy.AI introduces autonomous, goal-oriented agents that can think, adapt, and collaborate with both AI and human agents, navigating complex queries with flexibility and precision. This comprehensive solution empowers organizations to streamline customer service operations, improve engagement, and achieve higher efficiency in handling customer inquiries.
Description
Assemble your ideal team in no time with TeamCreate AI, where AI co-workers serve as more than just assistants; they can be assigned a variety of tasks, linked with over 200 applications and tools, and communicate effortlessly through platforms like Slack and email. These AI workers can be customized without needing any coding skills and can fill various roles across sales, marketing, finance, product management, support, operations, and beyond. In contrast to traditional single-function AI assistants, you have the flexibility to adjust your AI worker to suit your unique requirements, resembling a quick-learning junior employee. You simply need to delegate or request tasks from them, and you'll be amazed at how quickly they adapt to your workflow. For organizations ranging from startups to established public companies, the secret to achieving success lies in hiring exceptional talent while managing the financial implications. With TeamCreate AI workers, businesses can grow swiftly without being hindered by budgetary limitations or the lengthy processes of recruitment and onboarding. Envision your new AI worker as an agile junior hire who can tackle tasks while utilizing their multilingual capabilities in English, Mandarin, and Spanish to ensure smooth collaboration among teams. This innovative approach allows for enhanced productivity and efficiency across all areas of your operations.
API Access
Has API
API Access
Has API
Integrations
HubSpot CRM
HubSpot Customer Platform
Intercom
Jira
Microsoft Teams
OpenAI
Slack
Amazon Connect
Avaya Experience Platform
Confluence
Integrations
HubSpot CRM
HubSpot Customer Platform
Intercom
Jira
Microsoft Teams
OpenAI
Slack
Amazon Connect
Avaya Experience Platform
Confluence
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$8.50 per 1M AI cycles
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Cognigy
Founded
2016
Country
Germany / United States
Website
www.cognigy.com
Vendor Details
Company Name
TeamCreate AI
Website
www.teamcreate.ai/
Product Features
Artificial Intelligence
Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
IVR
Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking