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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Coach Simple empowers you to provide tailored content and distinctive coaching solutions for your sales and business clientele. It serves as a robust sales coaching platform designed to streamline your coaching experience. Our coaching modules can be adapted to align with your preferred methods and coaching philosophy. While being enterprise-ready for scalability, the platform remains user-friendly for your team, clients, administrators, and coaches alike. You can categorize your clients into personalized coaching dashboards and easily share sessions, notes, tasks, and assessments. Additionally, enhance the performance of sales teams through sales activity scorecards, production reports, pipeline management, and goal-setting strategies. You can manage and share your digital resources through structured programs, defined sequences, or a searchable library. Coach Simple also assists enterprise clients in organizing and optimizing their onboarding processes, learning management systems (LMS), and compliance requirements. The platform allows you to tailor your coaching and educational programs using videos, documents, and assessments, thus automating your distinct coaching methodology while fostering an engaging learning environment. Ultimately, this flexibility ensures that your coaching approach is not only effective but also resonates with the unique needs of each client.

Description

The VoiceOps Coaching Enablement platform unlocks the potential of call center collections and sales conversations by making coaches more efficient. It is based on the Behavior Change Cycle methodology, which helps coaches measure key behaviors, get right to the most coaching moments in each call, build trust and confidence with reps, and drive better customer interactions. It's a win/win situation: Call center reps receive more from their coaches, companies get more out of their reps, while customers get more value for every call. VoiceOps places data quality at the forefront of coaching enablement. The company has invested considerable expertise and resources in creating a technical data operation that provides industry-leading data quality. VoiceOps has hundreds of industry-specific data sets that can be used for model training. This combined with a human in-the-loop quality assurance process creates data quality customers can trust and value at a premium.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Boostopia No 
ClickSend No 
ComplianceBoard No 
Fuze No 
MyWiFi Networks No 
Qollabi No 
Salesflare No 

Integrations

Boostopia Yes 
ClickSend Yes 
ComplianceBoard Yes 
Fuze Yes 
MyWiFi Networks Yes 
Qollabi Yes 
Salesflare Yes 

Pricing Details

$199 per year
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

LifeSpace

Country

United States

Website

www.coachsimple.net

Vendor Details

Company Name

VoiceOps

Founded

2016

Country

United States

Website

voiceops.com

Product Features

Sales Coaching

Assessments No 
Audio / Video Conferencing No 
Built-In Course Authoring No 
Call Recording No 
Gamification No 
Goal Setting / Tracking No 
Learning Plans No 
Onboarding No 
Performance Metrics No 

Product Features

Call Center

Blended Call Center No 
Call Logging Yes 
Call Recording Yes 
Call Scripting Yes 
Campaign Management Yes 
Database No 
Escalation Management No 
IVR / Voice Recognition No 
Inbound Call Center Yes 
Manual Dialer No 
Outbound Call Center Yes 
Predictive Dialer No 
Progressive Dialer No 
Queue Management No 
Real-time Chat No 
Reporting/Analytics Yes 

Call Tracking

CRM Yes 
Call Log No 
Call Recording Yes 
Call Routing Yes 
Caller Identification No 
Campaign Management No 
Conversion Tracking Yes 
IVR / Voice Recognition Yes 
Keyword Tracking Yes 

Conversation Intelligence

AI Insights Yes 
Account Health Alerts No 
Call Analytics Yes 
Call Recording Yes 
Call Recording Cloud Storage Yes 
Call Snippets Yes 
Call Transcription Yes 
Call/Meeting Sharing No 
Sales Coaching Yes 
Topic Tags No 
Topic-Based Analytics No 
Video Conferencing Analytics No 
Win/Loss Analysis No 

Sales Coaching

Assessments Yes 
Audio / Video Conferencing No 
Built-In Course Authoring No 
Call Recording Yes 
Gamification Yes 
Goal Setting / Tracking Yes 
Learning Plans Yes 
Onboarding Yes 
Performance Metrics Yes 

Alternatives

Alternatives

QEval Reviews

QEval

Etech Global Services