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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Cluva is a collaborative product feedback management and issue reporting platform built to help product managers, designers, QA teams, developers, stakeholders, and clients share clear, structured, and actionable feedback directly within websites, applications, and digital products. The platform simplifies the process of reporting bugs, design issues, feature requests, usability concerns, and implementation feedback by allowing users to capture screenshots, record screens, add annotations, attach voice notes, and organize contextual feedback in a centralized environment. Cluva eliminates the inefficiencies of scattered communication across spreadsheets, emails, chat tools, and project management systems by turning product feedback into developer-ready tasks with clear context, visual references, and structured information. The platform integrates with existing development workflows and tools, enabling teams to send feedback directly into their operational stack while maintaining alignment between product, design, development, QA, and stakeholder teams. Cluva is designed to reduce confusion, improve collaboration, accelerate issue resolution, and streamline execution by ensuring developers receive precise, contextualized feedback that minimizes clarification requests and unnecessary back-and-forth discussions. With centralized tracking, workflow visibility, and collaborative feedback management capabilities, Cluva helps teams improve product quality, speed up development cycles, and maintain organized communication throughout the software delivery process.

Description

The customers who express dissatisfaction often provide the most valuable insights for your business growth. We take on the rigorous task of pinpointing trends and highlighting critical areas that require your focus, allowing you to dedicate your efforts towards enhancing your operations. By assessing how your product, service, and overall customer experience align with, fall short of, or surpass expectations, you can effectively mitigate customer dissatisfaction and diminish churn rates. Regularly evaluating customer satisfaction helps in identifying pain points and addressing them promptly. Our service simplifies the process of interpreting feedback, enabling you to extract actionable insights and establish Key Performance Indicators. You also have the option to utilize your own domain for gathering feedback through a straightforward URL. Additionally, you can streamline user feedback into Trello cards through seamless integration, eliminating the hassle of separately collecting screenshots and technical information from your customers. By fostering engagement with your customers, you can significantly enhance retention and loyalty as well. Ultimately, recognizing and addressing customer concerns can lead to a more successful business trajectory.

API Access

Has API

API Access

Has API

Screenshots View All

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Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$0
Free Trial
Free Version

Pricing Details

$49 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Cluva

Founded

2025

Country

India

Website

cluva.io

Vendor Details

Company Name

LogicInflux

Founded

2017

Country

United Kingdom

Website

feedbackrig.com

Product Features

Product Features

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Alternatives

No Alternatives

Alternatives