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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Clutch serves as a comprehensive customer marketing platform tailored for B2C brands. Currently, marketers face challenges due to the fragmented nature of customer data, which is scattered across various platforms. This disorganization complicates their ability to effectively engage customers and determine the right time and message to reach them. Clutch provides a solution by centralizing this critical information, allowing marketers to analyze it and implement personalized messaging that enhances purchasing behavior and cultivates brand loyalty. The platform encompasses a wide range of features, such as data management, marketing automation, loyalty programs, stored value solutions, and CRM functionalities, in addition to supporting mobile, email, and direct mail campaigns. Simplifying data-driven marketing is possible with Clutch, enabling marketers to work more efficiently, respond swiftly, and optimize their expenditures. By gaining a holistic understanding of customers across various purchasing channels and marketing interactions, businesses can harness complete data to create targeted campaigns that yield deeper insights. Furthermore, Clutch empowers brands to expedite behavior changes by guiding customers towards optimal outcomes with strategic nudges. This innovative approach not only enhances customer engagement but also strengthens overall business performance.

Description

SaaS platform that offers 70+ Customer Experience-Flows for CRM and Marketing to mid-sized businesses and enterprises. We help you generate revenue at every touch point of your customer journey. All our CX-flows are ready-to-go so you don’t have to wait for IT or Implementation Partners’ to shine as a marketer. Manage Audiences and manage Engagement Programs, Member/get-Member, Loyalty Programmes, Discount Schemes VIP Clubs Advocacy Engines, Look at-Me Programs and many more. Your customers will be more satisfied with your customer service. Before the rest.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Magento
BOLT
CanopyDeploy
Cayan
Drupal
Foyer
HubSpot Customer Platform
Instiller
KWI Unified Commerce Platform
Mailchimp
Mosaic by MethodWorx
NCR Voyix
Okta
POSitouch
ProvenExpert.com
Salesforce
Salesforce Agentforce Commerce
Salesforce Agentforce Marketing
Zapier

Integrations

Magento
BOLT
CanopyDeploy
Cayan
Drupal
Foyer
HubSpot Customer Platform
Instiller
KWI Unified Commerce Platform
Mailchimp
Mosaic by MethodWorx
NCR Voyix
Okta
POSitouch
ProvenExpert.com
Salesforce
Salesforce Agentforce Commerce
Salesforce Agentforce Marketing
Zapier

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Clutch

Founded

2012

Country

United States

Website

www.clutch.com

Vendor Details

Company Name

VEMT

Founded

2004

Country

Netherlands

Website

www.vemt.com

Product Features

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Product Features

Customer Advocacy

Advocate Management
Campaign Management
Communication Management
Community Management
Gamification
Referral Tracking
Reporting/Analytics
Rewards Program
Social Engagement

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Alternatives

Alternatives