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Description

Clozd delivers top-tier consulting services focused on win-loss analysis. We assist our clients in crafting and implementing tailored win-loss programs that cater to their specific requirements. Our skilled team of specialists in win-loss analysis can help you create your program, carry out comprehensive interviews with buyers, manage surveys, interpret findings, generate summary reports, facilitate systems integrations, and much more. Additionally, Clozd offers an innovative tool known as The Clozd Platform, which enables ongoing win-loss analysis throughout your entire sales process. This platform first connects with your CRM to track closed deals, then it streamlines the collection of win-loss data from both sales representatives and buyers through a mix of interviews and surveys. Ultimately, it consolidates this information, highlights essential insights regarding your successes and failures, and disseminates these findings to stakeholders throughout your organization, ensuring that everyone is aligned on the critical factors influencing sales outcomes. By utilizing our services and platform, businesses can foster a culture of continuous improvement and strategic decision-making.

Description

VOC Research focuses on conducting professional, pre-arranged, and impartial discussions with essential decision-makers among your customers, prospects, and intermediaries to collect their insights, feelings, and feedback regarding both your company's offerings and those of your main competitors. Our proficiency in B2B VOC services is designed to enhance your business acquisition and customer retention efforts. We engage with key decision-makers from organizations where you have recently secured or lost business opportunities to discern the reasons behind their choices. Following these discussions, we thoroughly analyze the gathered information to uncover trends and actionable insights that can assist you in capturing more business. Additionally, we conduct interviews with your customers to assess their unbiased levels of satisfaction, loyalty, and intentions to renew, enabling you to promptly address any concerns, suggestions, or potential issues. This process also evaluates your customers' likelihood of renewing their contracts or switching to competitors, providing you with valuable information to proactively manage their needs and expectations. Ultimately, our approach empowers you to strengthen customer relationships and enhance your overall market position.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Salesforce

Integrations

Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Salesforce

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Clozd

Founded

2017

Country

United States

Website

www.clozd.com

Vendor Details

Company Name

VOC Research

Country

United States

Website

www.voc-research.com/services

Product Features

Product Features

Alternatives

Alternatives