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Description
Clovatel is an innovative cloud-based hotel management system tailored to meet the demands of contemporary hospitality, featuring all essential modules. This comprehensive suite includes a Self-Service Kiosk, a Housekeeping Mobile App, a Room Service Mobile App, and additional tools. The Self-Service Kiosk is equipped with advanced capabilities such as facial recognition, scanning of passports or NRICs, a cash collection feature, an online payment gateway, credit card processing, QR code payment options, and a room key-card encoder. Guests can utilize the kiosk for a variety of self-service tasks like checking in and out, along with more sophisticated options such as extending their reservation or upgrading their rooms. Additionally, the Clovatel Housekeeping App streamlines the cleaning process by automatically notifying housekeepers of guest check-ins, check-outs, and rooms that require cleaning. Housekeepers can also update the status of rooms once they have completed their tasks, ensuring efficient communication and management within the hotel. Overall, Clovatel enhances operational efficiency and guest experience through its user-friendly technology.
Description
The integrated revenue management system regularly optimizes product offerings, pricing, and occupancy levels. Additionally, it features a system-optimized room assignment that facilitates manual allocations when necessary. One unit can be marketed in multiple ways, whether as a hotel room, an apartment, or a shared hostel space. Housekeeping personnel can update room statuses through a mobile website, which then automatically syncs with the property management system (PMS). Pricing structures are flexible, based on various adjustable criteria such as agents, weekdays, occupancy rates, duration of stay, and lead times. The system accommodates a range of trip lengths, points of contact, and meal plan options all within a single reservation. Invoices can be conveniently divided among different addresses, guests, or billing periods. Services can be created to reflect a percentage of the total invoice or include itemized charges, such as local taxes and credit card processing fees. Notifications regarding room assignments are sent out, enabling the team leader to designate group members to their respective rooms. Furthermore, the entire payment process is conducted online, which is required if a mobile key is to be issued, ensuring a seamless guest experience. This comprehensive approach not only streamlines operations but also enhances customer satisfaction through flexibility and efficient management.
API Access
Has API
API Access
Has API
Integrations
FLEXIPASS
FairPlanner
PickupTracking
RevControl
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Ionesoft Solutions Pte Ltd
Website
www.clovatel.com
Vendor Details
Company Name
ASSD
Country
Germany
Website
www.assd.com/en/products-2/web-based-pms/
Product Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
Product Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
