Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
You have a grand vision of launching a call center, but the thought of significant capital investment holds you back. A robust telecom system is essential for any call center, especially those focused on sales leads or customer support, which often require multiple channels of phone numbers. We are excited to assist you in creating your own call center without the need for costly telecom hardware; instead, you can utilize your current equipment while benefiting from fully managed services. Our solutions for establishing a call center are not only competitive but also cost-efficient, perfect for both new and expanding operations. With no upfront capital investment required, we provide a selection of local numbers from around the globe, including options for single-channel, dual-channel, or multichannel telephone numbers (DID) from 79 different countries. Enjoy unlimited incoming minutes and flexible packages tailored for outgoing and international calls, along with customized IVR systems. Additionally, we offer flexible contracts, eliminating the need for hardware, making it easy to manage your setup with full integration support for your CRM system or client database. Thus, you can focus on growing your business while we handle the technical aspects.
Description
Create your own interactive voice response (IVR) system utilizing Pronexus VBVoice™ software, which offers a user-friendly drag-and-drop interface for rapid application development and works seamlessly with Microsoft® Visual Studio®. COMING SOON: Purchase a ready-to-use IVR application developed by our team of skilled professionals, or opt to customize our fully adaptable pre-built IVR solutions to get your systems operational swiftly. The newest version of Pronexus' VBVoice IVR toolkit, VBVoice 11, ensures compatibility with all of Pronexus' products, supporting Microsoft® Windows® 10 and Windows Server® 2016 R2 alongside the latest Visual Studio® 2017. This version also features VisualConnect™, a tool that allows for the concurrent development of dual-channel applications, enhancing the flexibility and efficiency of your IVR projects. With these innovative tools at your disposal, you can elevate your business communication and customer interaction experiences significantly.
API Access
Has API
No
API Access
Has API
No
Integrations
Vocantas Communicate
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
SandeshLIVE
Website
cloudphony.com/call-centre-solution/
Vendor Details
Company Name
Pronexus
Founded
1994
Country
Canada
Website
www.pronexus.com
Product Features
Business Phone Systems
Call Logging
No
Call Monitoring
No
Call Recording
No
Call Routing
No
Employee Directory
No
IVR / Voice Recognition
No
Mobile Access
No
Virtual Call Center
No
Web Conferencing
No
Product Features
IVR
Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Routing
Yes
Multiple Scripts
Yes
Phone Key Input
Yes
Survey Management
Yes
Text to Speech
Yes
Voice Customization
Yes
Voice Mail
Yes